topic NEST Thermostat: No Option for Emergency Heat in Home Automation

NEST Thermostat: No Option for Emergency Heat

NikoBlue — Fri, 23 Dec 2022 11:49:01 GMT

We have a NEST thermostat for a system that is connected to propane through a heat pump. The NEST thermostat does not allow us access to emergency heat. Our service provider says that we need to get a different thermostat because some of the NEST thermostats do not offer that option. I believe ours is a 2017 or 2018 model.

Any advice on how we can get to emergency heat through a Nest thermostat rather than having to buy a new thermostat.

Re: NEST Thermostat: No Option for Emergency Heat

Sawatx — Fri, 23 Dec 2022 11:51:50 GMT

Same issue here. Anyone knows how to do it?

Re: NEST Thermostat: No Option for Emergency Heat

Markjosephp — Tue, 27 Dec 2022 19:19:44 GMT

Hello there,

Thanks for reaching out to the Google Nest Community Forum. I'd be happy to take a look into this.

Could you share a photo of your current thermostat's wiring? Also, is this a first time installation?

I'll look forward to your response.

Regards,

Mark

Re: NEST Thermostat: No Option for Emergency Heat

Markjosephp — Sun, 01 Jan 2023 19:39:50 GMT

Hi there,

I wanted to follow up and see if everyone is still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Thanks,

Mark

Re: NEST Thermostat: No Option for Emergency Heat

AbigailF — Mon, 02 Jan 2023 21:33:40 GMT

Hey everyone,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Best,
Abi