topic Re: Google assistant still references old device names in Home Automation

Google assistant still references old device names

codename88 — Fri, 16 Dec 2022 03:19:14 GMT

This is an issue I've had for a while now. I have two smart outlets around the house - I once used one of them to control my Christmas tree lights, but have since reconfigured the outlet to be a kettle. However, the outlet STILL is toggled when I ask the Assistant to "turn off all the lights." This is a little frustrating and I haven't been able to figure out how to get around it.

It also seems to be affecting my Vizio TV and my newly-set up Chromecast w/Google TV. I renamed my Vizio to "Vizio" and set the Chromecast to "TV" - the Assistant gets confused when I ask to turn the TV on and I'm told to specify the device I want to control (which I did!)

Does anyone have a solution to this problem? Thanks!

Re: Google assistant still references old device names

Juni — Wed, 21 Dec 2022 15:27:23 GMT

Hi codename88,

Thanks for posting here in the Google Nest Community.

I know how it feels when something isn’t working as it should, so let’s get this resolved. What you can do with your smart outlet concern is to unlink and relink it then name it back to “Kettle” then observe if this will fix it. For the TV name make sure to change the device name uniquely. Your Google assistant might get confused if you will name your Chromecast as “TV” only since Vizio is categorized as the same type of device. Check the steps below on how to unlink and relink your smart outlet and rename your TV.

Unlink:

Make sure your mobile device is connected to the same Wi-Fi or linked to the same account as the speaker or display.
Open the Google Home app .
Tap account (your initial or your profile picture).
Verify the Google Account on screen is the one linked to the speaker or display. To switch accounts, tap the down arrow icon choose another account or Add another account .
Select Assistant Settings Home Control.
Under Linked services, tap the home automation partner Unlink account Unlink.

Relink:

Make sure your mobile device is connected to the same Wi-Fi or linked to the same account as the speaker or display.
Open the Google Home app .
Tap account (your initial or your profile picture).
Verify the Google Account on screen is the one linked to the speaker or display. To switch accounts, tap the down arrow icon choose another account or Add another account .
Select Assistant Settings Home Control.
Tap the Search box, type the name of the Home Automation partner then link the account.
Note: If the home automation account is listed under Linked Services, tap “Reconnect account” then follow the on-screen instructions.

Change the device name:

Make sure your mobile device or tablet is linked to the same account as your speaker or display.
Open the Google Home app .
Touch and hold your device's tile.
At the top right corner, tap Settings Device information Device name.
Enter a new name tap Save.

Hope this helps.

Thanks,

Juni

Re: Google assistant still references old device names

Juni — Sat, 24 Dec 2022 18:37:31 GMT

Hi there,

I just wanted to follow up if you were able to try the steps provided. Please let us know as we would be happy to answer any questions you may have.

Regards,

Juni

Re: Google assistant still references old device names

codename88 — Sat, 24 Dec 2022 19:19:14 GMT

Hi Juni,

Thanks for the help. I resolved the issue by removing the smart plug from the Kasa app and setting it up again. This resolved the issue.

Thanks!

Re: Google assistant still references old device names

Juni — Tue, 27 Dec 2022 21:53:06 GMT

Hi codename88,

I’m glad your issue is resolved now. I’ll keep this thread open for 1 more day. If you need further help, let me know.

Cheers,

Juni