topic Re: Google Home Public Preview & Philips Hue Bulbs in Home Automation

Google Home Public Preview & Philips Hue Bulbs

Mark_B — Tue, 27 Dec 2022 09:05:02 GMT

Since moving to the Public Preview I can no longer see the Individual Philips Hue Bulbs to assign to each room. So when I say "Hey Google Turn off living Room" she turns everything off except the lights. So then I have to say "Hey Google Turn off Bill" (that's the name of one of my bulbs) and she turns the light off. Before the move to the Public Preview I could see the bulbs and assign them to rooms and use one command i.e. "Hey Google Turn off Livingroom and everything would go off.

Re: Google Home Public Preview & Philips Hue Bulbs

RXShorty — Tue, 27 Dec 2022 13:18:39 GMT

Hi @Mark_B

You can assign the lights at the settings menu (bit strange because they used to be in the devices menu).

If you go to settings (bottom right icon) you will see Devices, groups and rooms.
You can tap on the > sign get the overview.

Check if is everything set up correctly here. 😊

Re: Google Home Public Preview & Philips Hue Bulbs

Mark_B — Tue, 27 Dec 2022 16:08:53 GMT

HI, thanks for getting back to me. I can go in to the Room Settings and Choose Devices but none of my Hue Bulbs are listed, I have had Phillips Hue Bulbs for 5+ Years and they all work over voice and were all listed before the Public Preview. In Home Control Linked Services I can see Phillips Hue with 102 Devices, I have reconnected and unlinked but neither had made a difference.

Re: Google Home Public Preview & Philips Hue Bulbs

Juni — Sat, 21 Jan 2023 21:49:30 GMT

Hi folks,

Thanks for the help, @RXShorty.

@Mark_B, thanks for reaching out and for providing detailed information on your issue and the steps that you've done — these are of great help! Are you able to control your devices via voice command? You can uninstall and reinstall your Google Home app then observe if this will make a difference. Using another phone might help to further isolate the issue.

Let me know how it goes.

Regards,

Juni

Re: Google Home Public Preview & Philips Hue Bulbs

Juni — Tue, 24 Jan 2023 22:17:18 GMT

Hi there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

Thanks,

Juni

Re: Google Home Public Preview & Philips Hue Bulbs

Juni — Wed, 25 Jan 2023 22:19:06 GMT

Hello there,

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.

Best,

Juni