topic Re: Can’t remove devices in Home Automation

Can’t remove devices

HausZero13 — Thu, 12 Jan 2023 16:32:37 GMT

I have been trying for the past week to remove some lights and cameras from my home. Everything I’ve tried isn’t working. Yes, I know there are a ton of them on my network. Gets confusing after a while, so cutting back. Each time I try to remove a camera or light I get nothing happening.

Re: Can’t remove devices

kiltguy2112 — Thu, 12 Jan 2023 17:47:12 GMT

What works for most people, is it to make a new home in the app. Move the "bad" devices to the new home, then delete the new home.

Re: Can’t remove devices

Juni — Tue, 17 Jan 2023 21:35:05 GMT

Hi folks,

Thanks for the help, @kiltguy2112.

@HausZero13, thanks for posting. I know how it feels when something isn’t working as it should. You can try to unlink these cameras and lights by going to the Home control under Google assistant settings. Check the steps below for guidance.

Make sure that your mobile device is connected to the same Wi-Fi or linked to the same account as the speaker or display.
Open the Google Home app .
Tap account (your initial or your profile picture).
Verify the Google Account on screen is the one linked to the speaker or display. To switch accounts, tap the down arrow icon choose another account or Add another account .
Select Assistant Settings Home Control.
Under Linked services, tap the home automation partner Unlink account Unlink.

Hope this helps.

Regards,

Juni

Re: Can’t remove devices

Juni — Fri, 20 Jan 2023 21:59:50 GMT

Hi there,

I just wanted to follow up if you were able to try the steps provided. Please let us know as we would be happy to answer any questions you may have.

Thanks,

Juni

Re: Can’t remove devices

Juni — Sat, 21 Jan 2023 22:18:50 GMT

Hello there,

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.

Best,

Juni