topic Re: Nest Thermostat display issue in Home Automation

Nest Thermostat display issue

Mmendes75 — Sat, 31 Dec 2022 21:48:10 GMT

One of my new (just out of the box) nest thermostats has weird lines going through the display screen. It appears to be something internal and/or a bad devices. Does anyone have information on this ? @NewGoogleNest @googlenestco

Re: Nest Thermostat display issue

NikChele — Sat, 07 Jan 2023 22:47:31 GMT

I wish I had an answer I have the same display issue and cannot find any help.

Re: Nest Thermostat display issue

Jhonleanmel — Thu, 19 Jan 2023 20:26:03 GMT

Hi folks,

Thanks for posting and sorry for the delay.

Could you share a photo of what your Nest Thermostat's display looks?

Best,

Mel

Re: Nest Thermostat display issue

Jake — Thu, 19 Jan 2023 23:39:01 GMT

Hey there,

Sorry for the late reply. I wanted to follow up and see if I could be of any help. If you are trying to get in contact with support, I would follow the link here. Please let me know if you have any questions, as I would be happy to take a closer look and assist you further.

Best regards,
Jake

Re: Nest Thermostat display issue

Mmendes75 — Sat, 21 Jan 2023 04:26:34 GMT

Re: Nest Thermostat display issue

Markjosephp — Tue, 24 Jan 2023 18:59:59 GMT

Hello there,

I wanted to stop by and see how I could help.

Thanks for assisting, Mel.

Uh oh! We appreciate your effort in sharing the photos of your thermostat's screen, @Mmendes75. Additional questions: when and where did you buy it? Have you tried restarting it or resetting it to default and seeing if there are any changes?

I'll look forward to your response.

Regards,

Mark

Re: Nest Thermostat display issue

Markjosephp — Sun, 29 Jan 2023 17:20:28 GMT

Hi folks,

I'm checking back in — how's it going with your thermostats? Have you tried restarting it? Were there any changes to the way it looked?

Please let me know if that helps, or if the issue still persists.

Regards,

Mark

Re: Nest Thermostat display issue

Markjosephp — Mon, 30 Jan 2023 18:09:18 GMT

Hello Mmendes75,

It has been a few days since your last reply, and we're going to lock the thread within 24 hours. If you have any questions, please feel free to create a new post.

Thanks,

Mark