topic Notifications only sometimes in Home Automation

Notifications only sometimes

alopez1206 — Fri, 27 Jan 2023 00:25:17 GMT

I currently changed my Wifi connection

& no long get notifications regularly

I receive them every night for 1 hour only

notifications are on / app is updated & so it my phone

How do i get my regular notifications back

Re: Notifications only sometimes

Dan_A — Mon, 30 Jan 2023 18:03:23 GMT

Hi alopez1206,

I'm sorry to hear you're having concerns with your notifications but, would it be okay for us to isolate further? May I know what kind of notifications are these and which devices you're enabling the notification to? Is it through Nest speakers or directly to your phone? If you have Nest speakers or displays then it would help a lot if you could do a sequential reboot first:

Unplug the power cord of your router followed by your Nest speakers.
Plug them back in after 3 minutes tops.
Restarting your phone might also help.

Test it out once the reboot is done and tell me how it goes.

Best,

Dan

Re: Notifications only sometimes

aatienza — Fri, 03 Feb 2023 04:58:07 GMT

Hey there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

I appreciate the help, Dan.

Thanks,

Archie

Re: Notifications only sometimes

Azarco — Sun, 12 Feb 2023 16:47:04 GMT

Hello alopez1206,

We want to ensure you are good to go, and everything is working properly. Please let us know if you are still having trouble, as we will be locking the thread in 24 hours due to inactivity.

Regards,

Alex