topic Re: Google Nest hub Display off in Home Automation

Google Nest hub Display off

Sneha — Sat, 28 Jan 2023 04:55:50 GMT

Hello i have Google Nest hub and it's display is off and all the voice commands were working good. I had problem with only screen display. I also done factory reset but didn't get display back. Could anyone help me with this?

Re: Google Nest hub Display off

Azarco — Sun, 29 Jan 2023 19:13:19 GMT

Hey Sneha,

That certainly hasn't been easy for you — let's me help.

When did it start happening? Where and when did you purchase your Google Nest Hub? Also, are you still using the original power cable and adapter? Try to plug it in to a different power source to see if you'll get the same result.

Best,

Alex

Re: Google Nest hub Display off

Sneha — Mon, 30 Jan 2023 09:45:00 GMT

We got it as gift. And it was purchased on 2019 i guess. We have not used it for couple of months and plugged in few days back and the result was that. And yes,

we are using the original adaptor though the background is like showing the display but on the front the screen is black and we can see little display on the edges of the screen. We tried in different sockets too but the same thing happened.

Re: Google Nest hub Display off

Azarco — Tue, 31 Jan 2023 17:22:35 GMT

Hello there,

Thanks for the update. Could you try these additional steps:

Unplug the power cord.
Hold down the volume buttons and plug in the power cord at the same time.
Wait for the device to turn on.
Release the volume buttons.
Once the device is in recovery mode, try resetting your display again.

Let us know how it goes.

Best,

Alex

Re: Google Nest hub Display off

Jake — Fri, 03 Feb 2023 19:18:40 GMT

Hey there,

I wanted to check in and see if you managed to see Alex's post. Please let me know if you have any questions from here. I would be happy to assist, and make sure you are good to go.

Best regards,
Jake

Re: Google Nest hub Display off

Azarco — Sun, 05 Feb 2023 22:38:24 GMT

Hi Sneha,

We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Thanks,

Alex