topic Re: Google Home Stopped Controlling Lights with Voice Control in Home Automation

Google Home Stopped Controlling Lights with Voice Control

SaltyG — Thu, 26 Jan 2023 07:00:00 GMT

Hello,

I have had Google Home set up with WIZ connected lights, 2 Nest Mini and Phone and they have been working great for 6 months. Just today, the lights stopped working to voice commands. The WIZ app works fine. The Google Home App on Phone, works fine by pushing the buttons. But when I say "Hey Google Turn on Front Door Light" it says Sorry, I don't understand. This just started. I have tried relinking the account, rebooting the devices and nothing. the light did respond to Hey Google Set Front Door Light to 100%. But thats it. I used to be able to say Turn Front door light ON or Off, etc and it would respond. Any ideas what is going on.

Re: Google Home Stopped Controlling Lights with Voice Control

Teemu — Thu, 26 Jan 2023 07:23:32 GMT

Same problem in Finland

Re: Google Home Stopped Controlling Lights with Voice Control

Scwyman1756 — Thu, 26 Jan 2023 23:51:15 GMT

Same. Wiz V2 replaced the Wiz app I believe. I migrated to Wiz V2 (completely new app) last night and lost voice recognition as well since Wiz V2 can’t integrate to Google Home yet. Hopefully it’s resolved soon.

Re: Google Home Stopped Controlling Lights with Voice Control

SaltyG — Fri, 27 Jan 2023 04:20:54 GMT

Glad to know it was just not me. The system started working again to voice commands this morning. Hope it stays fixed. Yes, I upgraded to Wiz V2, but after the problem. Still didnt fix it. Overnight, it just started working again. Guess some backend programming updates at either Google or Wiz

Re: Google Home Stopped Controlling Lights with Voice Control

Dan_A — Tue, 31 Jan 2023 18:15:07 GMT

Hi folks,

@SaltyG, we're glad to hear that your concern was fixed overnight. You might be right, it must have been with the new update version with Wiz to Wiz V2. Our Nest devices rely on the 3rd party functions on features to work properly.

@Teemu, @Scwyman1756, could you confirm if your concerns are now resolved? If not yet, it would help a lot if you could do a sequential reboot first:

Unplug the power cord of your router followed by your Nest speakers and your Wiz devices.
Plug them back in after 3 minutes tops.
Restarting your phone might also help.

Also, check out this helpful guide about home control: Use smart lights with Google Nest or Home devices.

Best,

Dan

Re: Google Home Stopped Controlling Lights with Voice Control

Teemu — Tue, 31 Jan 2023 18:19:10 GMT

Everything works here, thanks

Re: Google Home Stopped Controlling Lights with Voice Control

Dan_A — Wed, 01 Feb 2023 17:40:54 GMT

Hi folks,

@Teemu, that's awesome! Good to know that it's now also working on your end.

@Scwyman1756, let's keep the ball rolling! Is it now fixed? Are you again able to control your smart lights?

Looking forward to your response.

Regards,

Dan

Re: Google Home Stopped Controlling Lights with Voice Control

Scwyman1756 — Wed, 01 Feb 2023 17:51:41 GMT

I’m back in! I restarted my phone and the two Nests in the kids’ rooms. The lights were immediately recognized by Google Home. Thank you for your help!

Re: Google Home Stopped Controlling Lights with Voice Control

Dan_A — Wed, 01 Feb 2023 17:56:01 GMT

Hi Scwyman1756,

Perfect! I'm glad that you're able to work this out. As we got our resolution here, I'm going to mark this one as resolved and will be closing this thread after 24 hours. Please feel free to open up a new thread if you have other questions or concerns.

Cheers,

Dan