topic Re: Add members in Home Automation

Add members

Bethany — Wed, 01 Feb 2023 00:28:02 GMT

Why can I not add a member?

We have iPhones and it has been very difficult to set up the google nest

when I try to add my husbands phone it jus tsars I able to connect at this time…. For the last two hours

Re: Add members

MplsCustomer — Wed, 01 Feb 2023 00:58:47 GMT

@Bethany

Errors like yours can occur if you try to add someone to your Google Nest household that does NOT have a gmail account.

Re: Add members

Mlabrador — Mon, 06 Feb 2023 00:00:14 GMT

Hi folks,

Thanks for posting in the community and apologies for the late response.

@MplsCustomer, I appreciate the help.

@Bethany, have you had the chance to check if the person you are adding uses a gmail account? Keep me posted.

Best,

Nikki

Re: Add members

janthadeus — Thu, 09 Feb 2023 00:21:00 GMT

Hey Bethany,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

I appreciate the help here, MplsCustomer and Nikki.

Thanks,

Re: Add members

Juni — Fri, 10 Feb 2023 15:29:50 GMT

Hi there,

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.

Regards,

Juni