topic Re: Google assistant in Home Automation

Google assistant

ʇɹnʞ — Tue, 28 Feb 2023 17:16:36 GMT

Google assistant assistant has stopped understanding voice commands to turn lights on and off.

Just keeps saying I don't understand

Re: Google assistant

MplsCustomer — Tue, 28 Feb 2023 17:26:10 GMT

This is NOT happening to us (we don't control lights), but these 5 threads seem related:

https://www.googlenestcommunity.com/t5/Speakers-and-Displays/google-home-no-longer-able-to-turn-off-my-smart-lights/td-p/369907

https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Home-mini-can-t-turn-my-lights/td-p/369849

https://www.googlenestcommunity.com/t5/Speakers-and-Displays/voice-activated-light-suddenly-stopped-working/td-p/369899

https://www.googlenestcommunity.com/t5/Home-Automation/Problem-with-google-assistant/td-p/369938

https://www.googlenestcommunity.com/t5/Home-Automation/Unable-to-control-lights-when-I-could-before/td-p/369961

Re: Google assistant

JillG — Tue, 28 Feb 2023 19:27:04 GMT

Hi @ʇɹnʞ

This is a currently known issue. Some are reporting that all is working well now for them. Our Community team apologizes for the inconvenience and suggests to try again later.

Hopefully a quick fix is out for all-

Re: Google assistant

LovelyM — Fri, 03 Mar 2023 20:06:02 GMT

Hello everyone,

Thanks for visiting the Community forum.

@MplsCustomer and @JillG, I appreciate the assistance here.

@ʇɹnʞ, I'm checking in to make sure everything's working well for you. I believe you should have no trouble controlling your lights now since a fix was already sent over-the-air. If you still encounter some concerns, please let me know so we can address them right away.

Best,
Lovely

Re: Google assistant

Azarco — Mon, 06 Mar 2023 22:33:19 GMT

Hey ʇɹnʞ,

We wanted to follow up and see if you are still in need of any help. Let us know if you are still having any trouble from here, as we would be happy to take a closer look and assist you further.

Regards,
Alex

Re: Google assistant

Azarco — Tue, 07 Mar 2023 23:25:55 GMT

Hello ʇɹnʞ,

We want to ensure you are good to go, and everything is working properly. Please let us know if you are still having trouble, as we will be locking the thread in 24 hours due to inactivity.

Thanks,

Alex