topic Re: Matter gone? in Home Automation

Matter gone?

fabnapp — Sun, 08 Jan 2023 17:09:54 GMT

Hey, it seems Matter support is gone for the moment?

All my Matter devices in Google Home (Eve devices over Thread) now show as offline and when adding devices the top option Matter is gone

Anybody Else?

Re: Matter gone?

JeffWelder — Sun, 08 Jan 2023 19:40:52 GMT

I'm also getting "Device not responding" on my network.

Re: Matter gone?

nRF-N00b — Wed, 11 Jan 2023 03:27:31 GMT

I can't commission Thread or WiFi Matter devices as well. Option to select Matter-enabled devices is gone and I only see option for "Seamless Setup device" which then makes me install NEST app : (

Re: Matter gone?

fabnapp — Wed, 11 Jan 2023 08:12:17 GMT

Seems only Google can clarify what's going on

Re: Matter gone?

fabnapp — Thu, 12 Jan 2023 09:31:48 GMT

So, the Matter Devices are back online now, the option to add more Matter in the App is still MIA but it seems work is going on on the servers

Re: Matter gone?

nRF-N00b — Thu, 12 Jan 2023 10:26:54 GMT

I managed to resolve by uninstalling and reinstalling the Google Home app. When I tried to recommission the Matter-Enables Devices option was back.

Re: Matter gone?

Juni — Thu, 26 Jan 2023 22:04:37 GMT

Hi folks,

Thanks for reaching out and sorry for the late response. I’m glad your issue is resolved now. I’ll keep this thread open for 1 more day. If you need further help, let me know.

Regards,

Juni

Re: Matter gone?

nRF-N00b — Thu, 26 Jan 2023 22:12:09 GMT

Hi Juni! Thanks for your reply, please keep this open as the problem has returned. But this time even though I try to reinstall Home app it does not resolve the problem. Meaning since last week I have not been able to commission any Matter devices cause I no longer see option to add "Matter Enabled" device when the app scans for advertising nodes that are looking to be commissioned : (

Need your advice on this. Do let me know if you need further info. Thanks!

Re: Matter gone?

BatVanyo — Sat, 28 Jan 2023 09:57:32 GMT

Aside from saying "me too" (Matter support recently disappeared from my Samsung S20FE and does not re-appear after re-installing the Google Home app) I would share that the Matter support so far from Google - for developing/comissioning Matter-enabled devices - had been "nothing short" of a complete disaster.

It is now two months since I'm stuck with the chip-tool only and can't test with a "real" Controller and Comissioner like the Nest + Android phone combo.

The recent and sudden disappearing of the Matter support from my phone and possibly from the Nest device is the tip of the iceberg. Like without any trace why, how, when it would be restored. Before that, I was never able to commission my device actually, which just uses the Matter SDK and commissions just fine with chip-tool. Nor was I able to commission an **example** from the Matter SDK itself! And these things are normal in the early days, I get it. What is not normal is - when commissioning fails - to only get the idiotic "can't commission right now" end user message. **NO** developer oriented error messages, nothing. Black box. How are you guys diagnosing errors with the Google controller/commissioner stack? Was not able to find anything on the internet.Did I miss the elephant in the room? Pathetic.

Re: Matter gone?

BatVanyo — Sun, 29 Jan 2023 16:10:51 GMT

(Replying to myself) W.r.t. the previous "cannot pair" error, I've apparently had been hitting this issue: https://github.com/google-home/sample-app-for-matter-android/issues/61#issuecomment-1357472540

Also the ADB logs at least output like two error lines (not very helpful but still). So when/if Matter supports co.es back to my Android phone (any ETA? Any idea why it had disappeared?) I can test again with the Google comissio ers/controllers.

Re: Matter gone?

fabnapp — Sun, 29 Jan 2023 16:26:34 GMT

the appearance/dissaperance is random it seams. I have add matter on on one device that did not have it before and gone an another

Google Folks here - i really appreciate your work in this community. I often see you ask people for more details, what i miss from you is giving ANY feedback on the status of reported issues, can you lease change that and then drown in Kudos? tks!!!

Re: Matter gone?

BatVanyo — Sun, 29 Jan 2023 18:04:23 GMT

~~Is it random? I just did a factory reset on another device, upgraded Android and then installed the Home app.~~

~~No sign of Matter.~~

Re: Matter gone?

BatVanyo — Sun, 29 Jan 2023 18:06:13 GMT

You are right: it is random. I restarted the "clean" Android phone and commissioning with Matter somehow started working on it!

Strangest thing is, on the other, non-working phone - the bug seems to be commissioning related only. I can otherwise control the "device" from that phone; in other words, that phone still speaks Matter... UPDATE: On a second thought, it is the Nest device that speaks Matter actually, I doubt the phone does anything else Matter-related besides commissioning... Anyway.

Re: Matter gone?

nRF-N00b — Wed, 01 Feb 2023 03:05:30 GMT

Hi @Juni , just to follow up. Is there any one at Google looking into this issue? Is it a bug or has Matter commissioning via Google Home app been turned off? A status update or advice would be appreciated as I need to get matter working with Google Nest Hub.

Let me know if you need any further info or details. Thanks.

Re: Matter gone?

nRF-N00b — Thu, 02 Feb 2023 02:27:56 GMT

Just to share an update, I had a Thread-Matter Node broadcasting for commission (at the time I was not using Home app to commission anything yet) and a "Connect Matter Device" notification popped up on my colleagues Xiaomi phone (Android 11) : p

Surprised at this, I got my colleague to connect to Google Nest Hub and try to the commission process of the Thread Matter node I had on. There was some data exchange happening until Google Home app shows a message saying that a Thread Border Router is needed. This is strange since the Nest Hub (Gen 2) that's already connected is a Thread Border Router.

So the finding is sort of pointing to an issue with Thread on the Hub? Still investigating... Would be great to get ANY input from Google or a specialist. @Juni

Re: Matter gone?

fabnapp — Thu, 02 Feb 2023 06:57:40 GMT

Google friends, @Juni can you please acknowledge that this is a thing?

Re: Matter gone?

fabnapp — Thu, 02 Feb 2023 06:58:57 GMT

Latest client, Android12 phone with January System updates so... no excuse tbh.

Re: Matter gone?

nRF-N00b — Thu, 02 Feb 2023 08:01:26 GMT

thanks for sharing that @fabnapp ! that's what i see (or don't see) too!

Re: Matter gone?

nRF-N00b — Thu, 02 Feb 2023 08:03:35 GMT

same with my ecosystem test too.. using Android 12 and Google Home app version (2.63.1.12)

Re: Matter gone?

BatVanyo — Thu, 02 Feb 2023 10:16:58 GMT

Android 13 on Galaxy S20FE - same story.