topic Re: My Spotify Account on ALL speakers in Home Automation

My Spotify Account on ALL speakers

MollyMoo — Wed, 22 Feb 2023 15:39:03 GMT

After 3 years suddenly all of the Google Speakers have started using my Spotify account, despite my parents having a premium account of their own!

My Spotify account is on 1 speaker that's located in my bedroom

My parents share a Spotify account that is linked to 2 speakers in the home.

All of a sudden when they ask their speakers to play music it's using my Spotify account. This is really frustrating, and it's just suddenly happened!

I've tried unlinking my Spotify from Google but it literally won't let me and keeps playing from my account every time.

Why has this happened and how can it be fixed? I am so angry about it because we're paying for 2 premium accounts and Google only wants to use 1 of them!!!

Re: My Spotify Account on ALL speakers

LovelyM — Tue, 28 Feb 2023 18:20:08 GMT

Hey MollyMoo,

Thanks for posting and we're sorry for this experience.

A few questions: are your parents' Spotify Premium accounts active? Are the Google Home speakers setup under your Google Account? Were there any changes made prior to the issue?

You can have the Google Home devices use your parents' Spotify accounts again by making your parents' home members in your Home structure. Make sure to link their Spotify in their Google Home app afterwards so that the devices will use their account when playing music.

Looking forward to your response.

Kind regards,
Lovely

Re: My Spotify Account on ALL speakers

LovelyM — Fri, 03 Mar 2023 18:41:40 GMT

Hi MollyMoo,

I'm checking in to see if you were able to do the steps above. I want to make sure everything is covered on your end, so let me know if you still need help.

Cheers,
Lovely

Re: My Spotify Account on ALL speakers

LovelyM — Sat, 04 Mar 2023 20:47:28 GMT

Hello MollyMoo,

We haven’t heard any updates from you. I’ll go ahead and lock this thread within 24 hours. If you still need assistance, feel free to start a new thread in the Community and we’ll be happy to help.

Thanks,
Lovely