topic Re: Legacy Dropcam replacement. in Home Automation

Legacy Dropcam replacement.

dmarcelop — Fri, 24 Feb 2023 14:50:22 GMT

Don't judge me. My Dropcam has been dutifully working for too many years to count. That is until I upgraded my home network. Dropcam still works, but the legacy install instructions no longer work. Tried to Google it and found out that I should have turned it in for a free replacement in 2015! Yikes. Was I abducted by aliens again or just missed the electronic memo?

I tried scanning the tiny barcode. Nope. Then I tried the USB cable PC to camera. Did I say "PC"? O.K. yes, I'm an old guy.

So how do I get a brand new spanking free Nest/Google Dropcam that will also last 10+ years or until I keel over?

Re: Legacy Dropcam replacement.

Brad — Thu, 02 Mar 2023 18:42:41 GMT

Hi there,

Thanks for bringing up the concern you're having. If your device is out of warranty, I am afraid Google will not replace it. You are welcome to reach out to support to see what options you might have with them.

Best regards,
Brad

Re: Legacy Dropcam replacement.

LovelyM — Wed, 08 Mar 2023 17:03:04 GMT

Hello dmarcelop,

I want to check if you still need help. Don't hesitate to tell me if you have other questions or concerns. I want to ensure you're all sorted out.

Cheers,
Lovely

Re: Legacy Dropcam replacement.

LovelyM — Sat, 11 Mar 2023 20:42:10 GMT

Hey dmarcelop,

It's me again. Due to inactivity, I'll go ahead and lock this thread in 24 hours. If you still need assistance, feel free to start a new thread and we'd be glad to help you further.

Thanks,
Lovely