topic Re: Problem with google assistant in Home Automation

Problem with google assistant

MakeMonroe — Tue, 28 Feb 2023 17:03:14 GMT

Morning, everything did work well, but after I came back home from work, google assistant speakers stopped recognizing my voice commands. If I say kitchen or whatever other lights on or off, it just replies I don't understand." I can still turn my lights on or off by using an app, but it won't recognize my voice commands. Alexa works like a charm, but I have more google assistant speakers. Is there any solution for this problem?

Re: Problem with google assistant

MplsCustomer — Tue, 28 Feb 2023 17:05:58 GMT

This is NOT happening to us, but these 3 threads seem related:

https://www.googlenestcommunity.com/t5/Speakers-and-Displays/google-home-no-longer-able-to-turn-off-my-smart-lights/td-p/369907

https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Home-mini-can-t-turn-my-lights/td-p/369849

https://www.googlenestcommunity.com/t5/Speakers-and-Displays/voice-activated-light-suddenly-stopped-working/td-p/369899

Re: Problem with google assistant

JillG — Tue, 28 Feb 2023 19:28:28 GMT

Hi @MakeMonroe

This is a currently known issue. I do see some community members reporting all is working well again. If you are still having this trouble with Assistant and your lights just give it a bit more time and try again later.

Thanks!

Re: Problem with google assistant

LovelyM — Fri, 03 Mar 2023 20:33:53 GMT

Hey folks,

I'm grateful for the help, @MplsCustomer and @JillG.

@MakeMonroe, thanks for reaching out. Our team already got this issue resolved, so you should be able to control your smart devices now. Please tell me if you're still experiencing any concerns so I can be of assistance.

Cheers,
Lovely

Re: Problem with google assistant

LovelyM — Tue, 07 Mar 2023 20:44:36 GMT

Hello MakeMonroe,

Chiming in — how's it going? Still need our help?

Best,
Lovely

Re: Problem with google assistant

LovelyM — Wed, 08 Mar 2023 21:28:06 GMT

Hi again MakeMonroe,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. If you still need assistance, feel free to start a new thread and we'd be glad to help you further.

Regards,
Lovely