topic Re: My mini and hub change the home location? in Home Automation

My mini and hub change the home location?

Deatherager — Sat, 18 Mar 2023 15:42:04 GMT

Since daylight savings the location for the response to time and weather commands has been for Palo Alto. I have never been to Palo Alto and I have my home address set. I was able to correct it for a day, but for some reason it keeps switching back. Is this an update error? How do I fix this?

Re: My mini and hub change the home location?

MplsCustomer — Sat, 18 Mar 2023 15:47:59 GMT

@Deatherager

Palo Alto happens to be the location of Google Nest's headquarters, so it may be some sort of default location.

Other customers in this forum have reported issues with their time and location, due to timezone errors in Google Nest's database; Google Nest relies on some sort of Google location database for the whole world, but has never admitted they have errors in the database and have no process for correcting such errors.

You could try removing the devices from your Google Home app, doing a factory reset (https://support.google.com/googlenest/answer/7073477), and reinstalling.

Re: My mini and hub change the home location?

Deatherager — Sat, 18 Mar 2023 18:44:39 GMT

Thanks! I will try that out 👍

Re: My mini and hub change the home location?

LovelyM — Fri, 24 Mar 2023 19:14:26 GMT

Hello everyone,

@MplsCustomer, thanks for lending a hand.

@Deatherager, I want to follow up if you were able to get your Google Nest devices' home location changed using the suggestions above. I'll be more than happy to help address any of your concerns or questions, so don't hesitate to let me know.

Cheers,
Lovely

Re: My mini and hub change the home location?

LovelyM — Wed, 29 Mar 2023 00:00:32 GMT

Hey Deatherager,

Checking back in should you still have other questions or concerns. Let us know by replying to this thread.

Best,
Lovely

Re: My mini and hub change the home location?

LovelyM — Thu, 30 Mar 2023 00:05:59 GMT

Hi Deatherager,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. If you still need assistance, feel free to create a new thread.

Thanks,
Lovely