topic Re: Wont play my supermix anymore in Home Automation

Wont play my supermix anymore

lucasconde — Mon, 20 Mar 2023 18:29:34 GMT

Hi, since some days ago my Nest Mini + Hub changed the behavior when I say Ok Google, Play Music. It used to play my supermix or at least musics that I like listening to, now it always try to play the same playlist with musics that I would never listen to!

Not sure why this behavior changed, my girlfriend can say the same and it will reproduce her songs without issues, how can I mitigate that?

It have the same behavior if I speak in English or in Spanish.

Re: Wont play my supermix anymore

Juni — Thu, 30 Mar 2023 22:04:43 GMT

Hi lucasconde,

Thanks for reaching out. What music provider are you using? Do you have a subscription? Please note that the actions can vary if you have a subscription or not. Please check out this article for more information.

Hope this helps.

Regards,

Juni

Re: Wont play my supermix anymore

lucasconde — Thu, 30 Mar 2023 23:54:59 GMT

Hi, I have a YouTube paid subscription, already checked all articles, thanks for sharing but I haven't changed the way I was interacting with my speakers, it just stopped working, after two weeks it started understand again the same command, so it is fixed for now.

What I have found out is that I should have invested in a different brand, Google works when it wants to, it is not stable as I thought it would be.

Thanks for the feedback

Re: Wont play my supermix anymore

LovelyM — Fri, 31 Mar 2023 15:39:44 GMT

Hello lucasconde,

I appreciate the update and I apologize for this. We deeply appreciate you sharing your thoughts and experiences, and we'll take your words as feedback. We hope we can change your mind in the future.

I also want to make sure you're all good now. If you have other concerns or questions, don't hesitate to tell me.

Kind regards,
Lovely

Re: Wont play my supermix anymore

LovelyM — Tue, 04 Apr 2023 23:05:15 GMT

Hey lucasconde,

I know it has been a while but I wanted to ensure that everything is covered on your end. Please inform me if you still need a helping hand.

Cheers,
Lovely

Re: Wont play my supermix anymore

LovelyM — Wed, 05 Apr 2023 23:14:52 GMT

Hi lucasconde,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. We'd be glad to help you further so if you still need assistance, feel free to start a new thread.

Best,
Lovely