topic Re: Issue moving a YouTube video between Nest Hubs: plays it on wrong device in Home Automation

Issue moving a YouTube video between Nest Hubs: plays it on wrong device

111001010101111 — Wed, 22 Feb 2023 12:37:09 GMT

I was casting a YouTube video from a smartphone to a Nest Hub Gen 2 in a room I'll call Black Room.

I moved to Purple Room and say to Nest Hub Gen 2 in that room:

"Hey Google, move from Black Room display to Purple Room display."

Nest Hub Gen 2 in Purple Room replies:

"OK, I'll play it on Black Room display."

It's already playing on Black Room display!

I have successfully done this in the past, issuing the command from a Hub that isn't currently playing the video and moving it from the Hub that is.

It's useful because I don't always want to issue the command from the device that's playing the video. We should be able to move a currently playing video from any Nest Hub to another, regardless of where we issue the command from.

It interprets the voice command properly, it just doesn't execute it properly.

I just want it to follow my instructions, not always second guess them and try to do what it thinks is best.

Re: Issue moving a YouTube video between Nest Hubs: plays it on wrong device

Dan_A — Wed, 05 Apr 2023 00:07:55 GMT

Hi 111001010101111,

This is not the experience we want you to have, let me help you. A few questions: when did your issue begin? Were there any recent changes made?

It would help a lot if you could do a sequential reboot first:

Unplug the power cord of your router, followed by your Nest speakers.
Plug them back in after 3 minutes.
Restarting your phone might also help.

Once done, try first to have one of your Nest Hub 2nd Gen to play music from YouTube and give command to that device by saying “Hey, Google! Move music to <name of the other speaker>. This time, instead of using the room name, try the device name and see what happens.

Best,

Dan

Re: Issue moving a YouTube video between Nest Hubs: plays it on wrong device

Juni — Sat, 08 Apr 2023 01:28:05 GMT

Hi there,

I just wanted to follow up if you were able to try the steps provided. Please let us know as we would be happy to answer any questions you may have

Regards,

Juni

Re: Issue moving a YouTube video between Nest Hubs: plays it on wrong device

Dan_A — Sun, 09 Apr 2023 01:40:25 GMT

Hi 111001010101111,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

Cheers,

Dan