topic Re: Google doorbell in Home Automation

Google doorbell

IndiyanaTick — Mon, 10 Apr 2023 08:05:35 GMT

Hi there. So I have my doorbell set up and if keeps going offline. I ended up resetting and connecting but now it’s back offline and I don’t know how to turn it on? The wifi connection is right next to the front door and it is not a connection issue.

Re: Google doorbell

David_K — Mon, 10 Apr 2023 13:49:56 GMT

There's good article on how to troubleshoot this:

Troubleshoot offline Nest camera or doorbell - Google Nest Help

Refer to the "Your camera or doorbell keeps disconnecting and you get a lot of offline notifications" section. Let us know how you get on!

Re: Google doorbell

Jaycee1 — Thu, 13 Apr 2023 20:24:46 GMT

I also have the same problem. Continually having to reset and going offline for no apparent reason. So frustrated

Re: Google doorbell

Juni — Fri, 14 Apr 2023 02:09:07 GMT

Hi folks,

Thanks for reaching out, Has anyone tried the steps provided in the link davidking posted? If you're still in need of assistance, please let us know, as we would be happy to answer any questions you may have.

Regards,

Juni

Re: Google doorbell

Juni — Tue, 18 Apr 2023 01:40:47 GMT

Hi there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

Thanks,

Juni

Re: Google doorbell

Juni — Wed, 19 Apr 2023 01:56:59 GMT

Hello there,

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have other concerns in the future.

Best,

Juni