topic Re: can't see my cameras on a new iphone in Home Automation

can't see my cameras on a new iphone

anniepaw — Mon, 03 Apr 2023 14:23:58 GMT

I got a new iphone and my cameras are now not on my Nest account. How can I recover them? They say they belong to another account but they don't.

Re: can't see my cameras on a new iphone

MplsCustomer — Mon, 03 Apr 2023 16:53:48 GMT

@anniepaw

This can happen if you log onto the Google Nest app or the Google Home app with the wrong Google Account.

Re: can't see my cameras on a new iphone

Juni — Sat, 08 Apr 2023 02:49:28 GMT

Hi folks,

Thanks for the help, MplsCustomer.

anniepaw, thanks for reaching out. I hope you've got the answer you're looking for. If you're still in need of assistance, please let us know, as we would be happy to answer any questions you may have.

Thanks,

Juni

Re: can't see my cameras on a new iphone

Juni — Tue, 11 Apr 2023 03:08:17 GMT

Hi there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

Regards,

Juni

Re: can't see my cameras on a new iphone

Juni — Wed, 12 Apr 2023 03:41:22 GMT

Hello there,

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have other concerns in the future.

Best,

Juni