topic Re: WHat Phone Number can I call about a billing issue? in Home Automation

WHat Phone Number can I call about a billing issue?

robincorsiglia — Wed, 03 May 2023 01:11:24 GMT

I have a charge of $60 on my Apple card that says Google Nest $60. Who can I call and talk to someone to see what this charge is for?

Re: WHat Phone Number can I call about a billing issue?

MplsCustomer — Wed, 03 May 2023 01:46:16 GMT

@robincorsiglia

Do you have a $60 (annual) Nest Aware subscription? You can check your subscription here:

https://store.google.com/subscriptions

To contact support, the only option is to start with this link:

https://support.google.com/googlenest/gethelp

Re: WHat Phone Number can I call about a billing issue?

robincorsiglia — Wed, 03 May 2023 08:43:57 GMT

Thanks for the info. I thought this might be what the charge was, but after spending time on the Google Nest Web site I could not confirm it.

Re: WHat Phone Number can I call about a billing issue?

MplsCustomer — Wed, 03 May 2023 14:54:37 GMT

@robincorsiglia

If you went to the Subscriptions Management page, selected your subscription, selected "View payment history", and could not find a subscription transaction that matched your $60 charge, then all I can suggest is to contact Support, using the link I included earlier.

Re: WHat Phone Number can I call about a billing issue?

LovelyM — Tue, 09 May 2023 19:35:38 GMT

Hello everyone,

I'm grateful for the help you provided here, @MplsCustomer.

@robincorsiglia, I wanted to check if you were able to confirm what that $60 charge was for. Please reply to this thread if you still need assistance.

Best,
Lovely

Re: WHat Phone Number can I call about a billing issue?

LovelyM — Fri, 12 May 2023 20:08:59 GMT

Hi there robincorsiglia,

I know it has been a while, but I wanted to ensure that everything is covered on your end. Inform me if you still need a helping hand.

Cheers,
Lovely

Re: WHat Phone Number can I call about a billing issue?

LovelyM — Sat, 13 May 2023 20:11:29 GMT

Hey robincorsiglia,

I want to ensure you are good to go. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.

Thanks,
Lovely