topic Re: nest not connecting to wifi in Home Automation

nest not connecting to wifi

Esmerrod07 — Mon, 15 May 2023 17:39:38 GMT

I've tried everything. I restarted it, checked my internet connection... but I pressed "forget this devise" and now it will not connect to it

Re: nest not connecting to wifi

RXShorty — Mon, 15 May 2023 17:42:08 GMT

Hi @Esmerrod07

What kind of device is not connecting?😊
If it is a Nest speaker or Hub check THIS link on how to factory reset the device.
After a factory reset you need to set it up like a new device.

Re: nest not connecting to wifi

Esmerrod07 — Mon, 15 May 2023 17:42:57 GMT

it is a google nest mini and i already did a factory reset

Re: nest not connecting to wifi

RXShorty — Mon, 15 May 2023 17:44:18 GMT

Hi @Esmerrod07

Did you try to set it up like a new device by using the Google Home app?

Re: nest not connecting to wifi

Esmerrod07 — Mon, 15 May 2023 17:45:10 GMT

yes i did. several times.

Re: nest not connecting to wifi

RXShorty — Mon, 15 May 2023 17:46:31 GMT

Hi @Esmerrod07

Do you get any kind of errors while setting configuring the app?

Re: nest not connecting to wifi

Esmerrod07 — Mon, 15 May 2023 17:47:08 GMT

no errors except that i cannot connect.

Re: nest not connecting to wifi

SCT1 — Mon, 15 May 2023 17:49:53 GMT

I'm experiencing the same problem. Tried everything on the troubleshooting pages. Even uninstalled app and reinstalled.

Re: nest not connecting to wifi

RXShorty — Mon, 15 May 2023 18:06:10 GMT

Hi @Esmerrod07

Could you try creating a new home within the Google Home app to see if that resolves the issue?

Re: nest not connecting to wifi

Dguti — Tue, 16 May 2023 13:12:02 GMT

I'm having the same issue. And do create a new home still no go. Did anyone solve this?

Re: nest not connecting to wifi

LovelyM — Thu, 18 May 2023 19:36:42 GMT

Hello everyone,

@RXShorty, your assistance here is greatly appreciated.

@Esmerrod07, a few questions: was your Google Nest Mini connected before? If yes, were there any changes to your network? How far is your device from the Wi-Fi router? Have you tried using a different phone for setup?

@SCT1 and @Dguti, what Google Home or Nest devices do you have? Is this the first time set up? What's the message that you're getting during the configuration process?

Looking forward to your responses.

Best,
Lovely

Re: nest not connecting to wifi

Muddi — Mon, 22 May 2023 05:30:33 GMT

Hey folks,

It's been some time since this thread was updated. Does anyone here need assistance?

Cheers,

Muddi

Re: nest not connecting to wifi

SCT1 — Mon, 22 May 2023 13:19:57 GMT

I have a third generation nest thermostat that has worked fine with the nest app for 10 months. A few days ago it went offline and will not reconnect. When searching for WiFi it doesn't find any signals. Our ISP is Sky and remains unchanged.

Re: nest not connecting to wifi

Muddi — Tue, 23 May 2023 01:41:59 GMT

Hi SCT1,

Thanks for coming back to us. Is there a message when you're trying to connect it to your network?

Cheers,

Muddi

Re: nest not connecting to wifi

SCT1 — Tue, 23 May 2023 02:14:07 GMT

It just says 'failed to connect' and then when searching for a network it doesn't pick anything up.

Re: nest not connecting to wifi

Muddi — Sun, 28 May 2023 22:24:36 GMT

Hi there,

To eliminate network issues, please try setting up your device using a mobile hotspot. Please note that you will need two mobile devices for this setup (one will serve as a router and the other to be used to set up your Google Nest Mini).

Keep us posted.

Cheers,

Muddi

Re: nest not connecting to wifi

Muddi — Wed, 31 May 2023 22:34:18 GMT

Hi there,

Checking in, did the troubleshooting steps shared help?

Cheers,

Muddi

Re: nest not connecting to wifi

Kimy — Fri, 02 Jun 2023 15:59:47 GMT

Hello there,

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have other concerns in the future.

Best,
Kimy