topic Re: New phone wont connect in Home Automation

New phone wont connect

animal_saver450 — Sat, 20 May 2023 20:28:27 GMT

I recently bought a new phone thats a newer version of my old phone but my google nest is still connected to my old phone for example when i ask it to "find my phone" it rings the old one. How do I fix this? Ive already tried factory resetting but it didn't work so I need help 😅💚

Re: New phone wont connect

RXShorty — Sat, 20 May 2023 22:33:51 GMT

Hi @animal_saver450

This settings can be found in your Google account itself.

You should change your primary device to your new phone within your Google account.

Go to your Google Account.

On the left navigation panel, select Security.

On the Your devices panel, select Manage devices.

You'll see devices where you're currently signed in to your Google Account. For more details, select a device.

Re: New phone wont connect

LovelyM — Wed, 24 May 2023 21:10:51 GMT

Hello everyone,

Thank you, @RXShorty for helping here.

@animal_saver450, I'm checking in to see if you were able to do the steps above. I want to make sure everything is covered on your end, so let me know if you still need help. You can also check out this support article for more information.

Best,
Lovely

Re: New phone wont connect

LovelyM — Sat, 27 May 2023 21:40:45 GMT

Hi animal_saver450,

Checking in should you have any concerns or questions you need help with. Let us know by replying to this thread.

Cheers,
Lovely

Re: New phone wont connect

Dan_A — Sun, 28 May 2023 21:51:25 GMT

Hey there animal_saver450,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

Thanks,

Dan