topic Re: Problem for music in Home Automation

Problem for music

Alex97 — Mon, 22 May 2023 20:08:53 GMT

Hi there!

I have a big question?

Why I can't select any music provider?

When I go to my music settings i have the message.

No default provider. use the preferences of other accounts on shared devices.

I don t any other devices or accounts.

What do you say?

Re: Problem for music

Muddi — Wed, 31 May 2023 05:23:57 GMT

Hello Alex97,

Thanks for visiting the Community.

I know how it feels when you're having issues with the Google Home app — I'd love to help. A few questions: what country are you located in? How many accounts are linked on the Google Home app?

Please note that country availability is dependent on the music provider. If your preferred music provider isn't available. Contact the music provider to check their availability where you live, or explore all the music partners available on the Google Assistant.

Here's a link that might be helpful to you.

Cheers,

Muddi

Re: Problem for music

LovelyM — Sat, 03 Jun 2023 16:46:59 GMT

Hi Alex97,

We want to ensure you are good to go. Please reply to this thread if you still need assistance so we can give you a helping hand.

Best,
Lovely

Re: Problem for music

Alex97 — Sun, 04 Jun 2023 18:43:59 GMT

hi LvelyM,

thanks for your reply.

I am from Romania and now I have only one account connected to my nest. I still have the same problem.

the 1st 2 months were working well - youtube was the 1st choice and the 2nd music player was Spotify.

After I add an account ( wife) the problems appear. after I see that my nest answer me that can t play music anymore - restart the device and from there I have that error that I can add any music player. ( when I install I have the opinion but after I finish the process the player disappears )

The seller asks my to change the language from my google account ( I have done it and now Spotyfi is On 🙂 but Youtube still don t appear)

This is my status for the moment.

Re: Problem for music

Muddi — Mon, 05 Jun 2023 02:05:35 GMT

Hey Alex97,

Thank you for coming back to us. What language is set on your speaker and the Google Home app? Have you attempted to switch it to EN_US?

Cheers,

Muddi

Re: Problem for music

Alex97 — Mon, 05 Jun 2023 05:03:25 GMT

Hi Muddi ,

No I haven t change the language in google Home app , there is US .

I have change the language just in my google account.

What you say, to try to change in Google Home App and and google account also - from US tu En?

Thanks for the support

Re: Problem for music

Muddi — Mon, 05 Jun 2023 05:31:07 GMT

Hi there,

Please go ahead and change the language on your speaker and Google Home app to EN_US.

Cheers,

Muddi

Re: Problem for music

Muddi — Thu, 08 Jun 2023 05:55:51 GMT

Hello Alex97,

It's me again. I want to make sure you're all good — how did the steps go?

Cheers,

Muddi

Re: Problem for music

Markjosephp — Fri, 09 Jun 2023 17:36:03 GMT

Hi Alex97,

It has been a few days since your last reply, and we're going to lock the thread within 24 hours. If you have any questions, please feel free to create a new post.

Thanks,

Mark