topic Feit LED strip color changes don't match in Home Automation

Feit LED strip color changes don't match

Bvz — Thu, 08 Jun 2023 03:11:49 GMT

Has anyone else noticed since the latest update to Google Home that the LED smart strip lights that Feit make no longer properly work with Google Home. All the colors are off, like when I select violet it changes to a bluish green, or red is light blue. It's also not using the white LEDs in the strip at all. This used to work, and it's not a faulty LED strip, because from the Feit app the colors match the settings you set it to

Re: Feit LED strip color changes don't match

Ambrunetti — Sun, 11 Jun 2023 13:22:53 GMT

I'm getting the same type of issue. Tried resetting router/WiFi (Google mesh network), tried "hey Google, sync my devices", tried factory resetting the strip lights and re-adding them to Google Home and resetting up my routines. But still the same issue every time they turn on, funky colors I did not set and unable to change to the correct color in the home app. I'm able to adjust the color in the Feit app, but then it just goes back to the wrong color when the routine runs again.

Re: Feit LED strip color changes don't match

Juni — Wed, 14 Jun 2023 18:01:26 GMT

Hi folks,

Thanks for posting and for being a step ahead of us. Since the steps didn't work on your end, we'd be happy to take a look into this for you. Please fill out this form with all the needed information, then let me know once done.

Regards,

Juni

Re: Feit LED strip color changes don't match

Bvz — Wed, 14 Jun 2023 21:17:17 GMT

It looks like this issue has been resolved, at least on my side. Color match and transition seem to be working

Re: Feit LED strip color changes don't match

Bvz — Wed, 14 Jun 2023 21:18:24 GMT

I spoke too soon. It's still not using the white LED at all for colors like warm or cool white

Re: Feit LED strip color changes don't match

Juni — Fri, 16 Jun 2023 19:24:39 GMT

HI Bvz,

We got your form — thanks for filling it out. Our team will reach out to you via email anytime soon. Please continue the conversation there, as this thread will be locked after 24 hours.

Cheers,

Juni