topic Google, go back to previous version! in Home Automation

Google, go back to previous version!

Arcadia — Sat, 10 Jun 2023 14:05:10 GMT

My father fell sometime between 1:05 am and 3:15 am. No ability to see the in between. Was he there for close to two hours or did it just happen?? Previous version allowed me to view so much more. Google go back to previous video capabilities, please! I rely on my cameras for these exact things.

Re: Google, go back to previous version!

MplsCustomer — Sat, 10 Jun 2023 14:43:59 GMT

@Arcadia

If you have a Nest Aware Plus subscription, you get 24/7 history for the last 10 days unless your camera is running on battery power. The new version of the Google Home app has a vertical timeline that you can scroll through the 24/7 history; it displays below the camera's livestream if your phone or tablet are in portrait view. You have to tap the 3 small staggered vertical lines below the live view to get the timeline, and the 3 vertical lines then turn into 3 horizontal lines.

Re: Google, go back to previous version!

Juni — Tue, 20 Jun 2023 16:36:39 GMT

Hi folks,

Thanks for the help here, MplsCustomer.

Arcadia, I hope you've got the answer you're looking for. If you're still in need of assistance, please let us know, as we would be happy to answer any questions you may have.

Regards,

Juni

Re: Google, go back to previous version!

Juni — Fri, 23 Jun 2023 18:22:07 GMT

Hi there,

I just wanted to follow up to see if you still need our help. Please let us know, as we would be happy to answer any questions you may have.

Thanks,

Juni

Re: Google, go back to previous version!

Juni — Thu, 29 Jun 2023 13:45:23 GMT

Hello there,

Just checking in to make sure that you saw my responses. I'll be locking this thread if we don't hear back from you again in 24 hours. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

Best,

Juni