https://www.googlenestcommunity.com/t5/Home-Automation/Rubbish-support/m-p/432410#M18485 <P>Sending box near boiler broke so no heating and thermostat inoperable. Twice sent faulty box back only for the same faulty box to be returned to us. Would not just send a &nbsp;new unit - even the second time. What rubbish service!</P> Sun, 11 Jun 2023 10:04:05 GMT Rusty4 2023-06-11T10:04:05Z https://www.googlenestcommunity.com/t5/Home-Automation/Rubbish-support/m-p/432410#M18485 <P>Sending box near boiler broke so no heating and thermostat inoperable. Twice sent faulty box back only for the same faulty box to be returned to us. Would not just send a &nbsp;new unit - even the second time. What rubbish service!</P> Sun, 11 Jun 2023 10:04:05 GMT https://www.googlenestcommunity.com/t5/Home-Automation/Rubbish-support/m-p/432410#M18485 Rusty4 2023-06-11T10:04:05Z https://www.googlenestcommunity.com/t5/Home-Automation/Rubbish-support/m-p/432825#M18505 <P>Write a complaint to the manufacturer of your device. If you are not happy with the response, then contact your government consumer affairs department.<BR />This site is a community discussion group with community members; not a warrant service of the manufacturer.</P> Mon, 12 Jun 2023 08:01:35 GMT https://www.googlenestcommunity.com/t5/Home-Automation/Rubbish-support/m-p/432825#M18505 Michelmore 2023-06-12T08:01:35Z https://www.googlenestcommunity.com/t5/Home-Automation/Rubbish-support/m-p/433107#M18513 <P>I think other community members may be interested in my experience and take value from it!</P> Mon, 12 Jun 2023 21:59:51 GMT https://www.googlenestcommunity.com/t5/Home-Automation/Rubbish-support/m-p/433107#M18513 Rusty4 2023-06-12T21:59:51Z