topic Re: Video clips in Home Automation

Video clips

baseballfant83 — Wed, 21 Jun 2023 20:17:27 GMT

Does anyone know how to find a downloaded clip from your camera. I downloaded it but can not find it ? This is on google home app

Re: Video clips

MplsCustomer — Wed, 21 Jun 2023 21:53:04 GMT

@baseballfant83

On iOS they get downloaded to your Photos.

Re: Video clips

baseballfant83 — Wed, 21 Jun 2023 21:57:36 GMT

When i go to photos . No Video is there?

Re: Video clips

MplsCustomer — Thu, 22 Jun 2023 01:15:22 GMT

@baseballfant83

Then perhaps the download did not occur. That's happened to us. You should get a warning message during the download about sharing access to Photos with the Google Home app.

Re: Video clips

baseballfant83 — Thu, 22 Jun 2023 01:25:20 GMT

Tried again . I get no warning message. Just says downloading

Re: Video clips

MplsCustomer — Thu, 22 Jun 2023 01:29:32 GMT

@baseballfant83

I don't know, then. I just tried downloading a clip to see if it's a system problem, and the download completed and I got the warning message. I'm on the new version of the Google Home app, where you select "Save clip".

Re: Video clips

zoeuvre — Fri, 30 Jun 2023 00:45:25 GMT

Hi folks,

@baseballfant83, thanks for reaching out. I want to check if you managed to see the response above. Please let us know if you still have questions or concerns, as we'll be willing to assist you further.

I appreciate your help, @MplsCustomer.

Best,

Zoe

Re: Video clips

Dan_A — Mon, 03 Jul 2023 16:26:14 GMT

Hey there,

I wanted to follow up and see if you still needed help. Please let me know if you still have any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Regards,

Dan

Re: Video clips

Dan_A — Tue, 04 Jul 2023 16:30:55 GMT

Hello again,

We haven't heard from you in a while, so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

Cheers,

Dan