topic Re: Can't access automations after update. in Home Automation

Can't access automations after update.

ChrisD02 — Wed, 28 Jun 2023 01:53:40 GMT

Since the Home app update, when I click on automations the screen just flashes and won't go in so that I can edit, or add a new one for that matter.

I have made sure everything is updated, I've deleted cache and storage, uninstalled and reinstalled, rebooted, everything I can think of. Any ideas?

Pixel 7 pro.

Re: Can't access automations after update.

Alex_S — Tue, 04 Jul 2023 14:42:40 GMT

Hi ChrisD02,

Thanks for posting — let's get this sorted out. Try the steps below and let me know how it goes.

Uninstall and reinstall the Google App’s update.
Force close and reopen the Google Home app.
If the issue persists, try using a different phone/tablet.

Kind Regards,
Alex

Re: Can't access automations after update.

Alex_S — Fri, 07 Jul 2023 14:53:10 GMT

Hello ChrisD02,

I wanted to follow up and see if you are still in need of any help. Have you had the chance to try the suggestion above? If yes, how is it?

Best,
Alex

Re: Can't access automations after update.

Alex_S — Sat, 08 Jul 2023 15:05:55 GMT

Hi there,

We haven't heard from you in a while, so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

Warmly,
Alex