topic Re: How to disable AP isolation on a huawei HG8245A router? in Home Automation

How to disable AP isolation on a huawei HG8245A router?

Y2KN_Ganesh — Wed, 05 Jul 2023 15:41:19 GMT

Hello! I have a Google nest mini gen 2

I recently moved to another house and now my nest won't connect to the internet. It says to disable AP isolation but I don't know how to do that on my router.

Please help

Re: How to disable AP isolation on a huawei HG8245A router?

code_ — Wed, 05 Jul 2023 19:12:53 GMT

Hi! Thanks for reaching out! During the move to your new house did you?

Change ISP (Internet Service Provider at all)?
If you've changed ISP have you set up google home mini to the new wifi network
Have you tried resetting your google home mini at all and tried resetting it all up?

To disable IP isolation you will need to access your router settings to do this you must look at the bottom/side of your router for a sticker which will show the wifi network name and password etc

in order to connect to your router:

Find out your IP address: google your IP address as copy and paste your IP into your search bar it should bring you to the login page of your router
Find out what the username and password is on the router sticker, each password and username will be different for every router from model to model
Enter the username and password and click login
This should bring you to the router settings. Look around for AP Isolation, again each router is different so It may be in different places! Once you find it disable it and click apply changes, you may need to restart the router for the changes to take effect.
Try reconnecting your google home mini to the wifi

I hope this help use this link for more information:

AP Isolation

Re: How to disable AP isolation on a huawei HG8245A router?

LovelyM — Sat, 08 Jul 2023 22:23:47 GMT

Hello everyone,

@code_, I appreciate the help.

@Y2KN_Ganesh, thanks for reaching out. Make sure that you've factory reset your Google Nest Mini before setting it up and connecting it to the new Wi-Fi network. You may use another phone to go through the configuration process. See the additional troubleshooting here if the issue persists.

Keep me posted.

Best,

Lovely

Re: How to disable AP isolation on a huawei HG8245A router?

LovelyM — Tue, 11 Jul 2023 23:09:48 GMT

Hi Y2KN_Ganesh,

I'm checking in to see if you've tried the steps above. I'd be glad to hear from you, so please tell me if you are still having issues.

Sincerely,
Lovely

Re: How to disable AP isolation on a huawei HG8245A router?

LovelyM — Wed, 12 Jul 2023 23:40:36 GMT

Hey there Y2KN_Ganesh,

Due to inactivity, I'll go ahead and lock this thread in the next 24 hours. I'd be glad to help you further, so if you still need assistance, feel free to start a new thread.

Thanks,
Lovely