topic Re: Routines issue in Home Automation

Routines issue

Sukhjits — Mon, 10 Jul 2023 12:26:19 GMT

I have setup a bedtime. One of the actions set is to ask for "what time to set the alarm for". Once the alarm is set the routine ask a second time for what time the alarm should be set.

Is anyone else having the same problem?

Re: Routines issue

Dan_A — Tue, 18 Jul 2023 00:07:51 GMT

Hi Sukhjits,

This is not the experience we want you to have; let us help you. A few questions: which Nest speakers are we working with? When did your issue begin? Were there any recent changes made? What country are you located in?

It would help a lot if you could do a sequential reboot first:

Unplug the power cord from your router, followed by your Nest speakers.
Plug them back in after 3 minutes.
Restarting your phone might also help.

Also, you can re-establish the routines by either removing the current one and creating a new one or editing the current routine actions. For more detailed instructions, open this link.

Let us know how it goes.

@robertrodriguez, for us to be on the same page, may I know if you have concerns regarding Google Home routines?

Best,

Dan

Re: Routines issue

Sukhjits — Tue, 18 Jul 2023 15:36:36 GMT

I am in the US, it is the Nest hub(2nd generation). Have tried everything you mentioned. The issue has been going on now for about 4 months. There have been no changes.

Re: Routines issue

Juni — Wed, 16 Aug 2023 18:39:42 GMT

Hi Sukhjits,

Thanks for the details you've shared and sorry for the delay. If possible, are you getting the same response when you use another Nest speaker or display? How about using your phone’s Google assistant?

I look forward to your response.

Regards,

Juni