topic Re: New Nest Cam and Nest Displays as TRUE Baby/Elderly Monitor in Google Home App Experience in Home Automation

New Nest Cam and Nest Displays as TRUE Baby/Elderly Monitor in Google Home App Experience

joeymejias — Tue, 25 Jul 2023 16:35:31 GMT

As a 24-hour caregiver who relies on Nest Aware camera feeds while providing care. It would be better if I had the ability to have a constant pinned stream of video from my desired camera to the device of my choosing so that I can provide a better caregiving experience.

As a customer, I am not getting the true value of my products being limited by the feed connection time for the price of the products and my Nest Aware subscription.

GIVEN I have nest camera and nest display products setup in/out of my home

WHEN I select the camera feed on the display of my choosing

THEN I should be able to pin that video to the device of my choosing

AND the video feed should not stop until I decide it should stop

Please help! My 95-year-old grandpa needs this! Don't give me a lame runaround answer. 🙏

Re: New Nest Cam and Nest Displays as TRUE Baby/Elderly Monitor in Google Home App Experience

Lance_L — Fri, 04 Aug 2023 01:09:22 GMT

Hi joeymejias,

Thanks for posting in our Community. We appreciate people who want to share their thoughts with us.

The Nest Cam (battery) and Nest Cam (wired) are not approved for use as a baby monitor camera. We're always looking for ways to improve, and we'll take this as feedback. Let me know if you have other questions or concerns.

Best,

Lance

Re: New Nest Cam and Nest Displays as TRUE Baby/Elderly Monitor in Google Home App Experience

joeymejias — Fri, 04 Aug 2023 01:47:19 GMT

So many more concerns. Permission info is also an area where Home can do better. For example, a nanny or other caregiver who should not have delete access to video streams, but should have guest access to view.

Re: New Nest Cam and Nest Displays as TRUE Baby/Elderly Monitor in Google Home App Experience

Lance_L — Fri, 04 Aug 2023 02:17:20 GMT

Hello joeymejias,

I understand that guest access would be a helpful feature, but this option is not available. In line with this, we want to encourage you to send feedback from your end. We're open to all possibilities by considering our users' feedback and suggestions.

Regards,

Lance