topic Re: New routines system not changing light colors in Home Automation

New routines system not changing light colors

Deboxta — Sat, 03 Dec 2022 17:32:31 GMT

I've been using tuya based smartbulbs and google home doesn't seem to be able to change the color on any of them with the new routine system. I created a routine to change the color, selected it and saved everything, but everytime I try the routine google assistant gives me the "Actually, "my bulb name" doesn't support this". I've tried everything I could think off at this point, resetting everything, relinking my accounts, etc but nothing worked. Despite not working in routines, I still can change the color manually in the individual bulbs and by voice command.

Is it a known problem? Are google working on it?

Re: New routines system not changing light colors

cannaday — Tue, 06 Dec 2022 19:06:36 GMT

I posted the same thing over a month ago and it is still not working. Have tried everything that was suggested. I have Feit Bulbs and had been using them with google for 6 months then one day it stopped changing colors. I bought an Alexa speaker and hooked the lights to that system and it works and changes the color. Goodbye google!

Re: New routines system not changing light colors

Juni — Thu, 08 Dec 2022 16:43:49 GMT

Hi folks,

@cannaday, we're sad to see you go. We'll definitely take this as feedback — we'll ensure to learn from it to be able to deliver a better experience in the future.

@Deboxta, thanks for posting and for being a step ahead of us. This is not the experience that we wanted you to have, let me help you out. A few things: was this feature working before on the routine that you created or this is the first time that you are trying it? I’m glad that controlling it manually and via voice command is working.

You can delete and create the routine again then and observe if this will correct your issue. Also you can try the steps below and check if this will work.

Tap + sign
Setup device
Works with Google
Long press your light app
Reconnect.

Let me know how it goes.

Thanks,

Juni

Re: New routines system not changing light colors

Deboxta — Thu, 08 Dec 2022 17:04:14 GMT

Hi, I can manually change the color of a bulb by doing it directly in the settings of the bulb on the Google home app and by telling google to change the color of x bulb, but it's not working when I try to set it via a routine with the new routine system. Before this new system there was no way to change a color for a bulb in a routine other than creating a custom command telling google to setup x bulb to y color, so no this routine with the new system never worked for me.

I tried relinking my lightbulbs account and creating a new routine but it didn't worked unfortunately.

Re: New routines system not changing light colors

Juni — Thu, 15 Dec 2022 18:25:13 GMT

Hi Deboxta,

Thanks for the response. Could you send us a screenshot of the routine you created to control the color of the lights? Check the steps below on how to attach the image.

Below are the steps on how to upload a photo:

Start a new post.
Click Insert Image.
Choose an image source location.
Follow the on-screen instructions

Also, you can tap the "Drag and Drop" option. Maximum attachment is 5 MB.

Thanks,

Juni

Images bug change color

Deboxta — Thu, 15 Dec 2022 20:05:53 GMT

here are pictures of an automation that does not work. Everytime a start it it says something like : actually this functionality is not working with lampe 70. Even if I have the option directly in the light bulb setting like shown in the last image. My bulbs are Geeni and globe suite bulbs which are tuya bulb I think. @Juni

Re: New routines system not changing light colors

Deboxta — Thu, 15 Dec 2022 20:09:05 GMT

I made a post with pictures here : https://www.googlenestcommunity.com/t5/Home-Automation/Images-bug-change-color/m-p/311715#M11615

Re: New routines system not changing light colors

gmannhtown — Sun, 18 Dec 2022 19:01:01 GMT

Hi There:

I am having ongoing similar issues as being described here. When I create a routine, which involves changing the lights to different colors at different times using schedules or keypresses, they do not change to the new color. They remain the same color as they were before I initiated the new routine. I can manually change them in the app by hand. I can change them by voice using Google Assistant. They simply will not change when used in routines. I have observed the lights I am expecting to change colors to flicker momentarily, but then instantly remain back at the original color. I have tried all instructions provided here. Uninstalled, reinstalled the app. Restarted phone. Reset Smart lights. Recreated routines. Etc. I can create the exact same routines in GoSund app, and they work perfectly. Just not in Google Home.

Re: Images bug change color

Juni — Thu, 22 Dec 2022 21:45:45 GMT

Hi Deboxta,

Thanks for reaching out and for the screenshot. I'll merge this to the original thread since we are already working on that one. This thread will be locked automatically once merged in the main one.

Regards,

Juni

Re: New routines system not changing light colors

Juni — Thu, 22 Dec 2022 22:05:40 GMT

Hi folks,

Thanks for the details. Could you both try to rename the light and attempt to create a routine again using it and observe if this will make a difference. Check the step below on how to change the name of the light.

Set nicknames for your bulbs

To create or change a nickname, open the Google Home app .
Touch and hold your device's tile.
At the top right, tap Settings Name.
Enter a name tap Save.

Keep me posted.

Best,

Juni

Re: New routines system not changing light colors

Deboxta — Thu, 22 Dec 2022 22:32:30 GMT

Hi,

For me it didn't seem to change something, I still get the same message after launching the new routine with the name of the bulb changed.

Re: New routines system not changing light colors

Juni — Tue, 27 Dec 2022 16:22:14 GMT

Hi folks,

We are currently checking your concern. We’ll get back to you soon once we have news to share.

Regards,

Juni

Re: New routines system not changing light colors

Juni — Tue, 03 Jan 2023 19:36:11 GMT

Hi folks,

Thanks for trying that and sorry that you are still experiencing the issue. Could you try to add your own action on that routine and observe if it will make any difference? Check the steps below.

Open Google Home app.
Tap the routine icon.
Select the routine that you want to edit.
Tap add action.
Select “Try adding your own”
Put the command to change the color of the light.
Make sure to save the change.

Let me know how it goes.

Thanks,

Juni

Re: New routines system not changing light colors

Deboxta — Tue, 03 Jan 2023 21:52:43 GMT

Hi, well yes it does work when I try to change the light by adding my own command like "change the color of lightbulb to red" but it does not when I try to change it with the new color parameters in the "adjust home devices" option.

Re: New routines system not changing light colors

UUDisco — Tue, 10 Jan 2023 11:36:45 GMT

i have exactly the same problem, only the google nest hub says that the functionality is not support and it does not change the collor.

Re: New routines system not changing light colors

UUDisco — Tue, 10 Jan 2023 12:01:47 GMT

on what system do you run your routines on? maybe it is not compatibel with it. mine are run on the google nesthub

Re: New routines system not changing light colors

cannaday — Tue, 10 Jan 2023 14:43:18 GMT

Update on my lights. I have not been able to change the color of my lights on my google app for over two months. Goggle could cut the lights on and off but no color changes. I switched to Alexa and it was able to support my color changes. A few nights ago all my lights quit working for several hours on both Apps. When they finally came back on the color function was restored on google. We did not do anything to fix this. Was wondering if there was an update at google that corrected it?

Re: New routines system not changing light colors

Kranium — Thu, 19 Jan 2023 09:29:04 GMT

Hello! I have exactly the same problem. Additional thing that i noticed is that if I'm trying to change colors using the adjustment parameters while also having brightness and light switch options enabled, it makes the assistant say the device isn't compatible trice (but it does still turn the light on, nothing else).

Re: New routines system not changing light colors

Deboxta — Thu, 19 Jan 2023 17:02:53 GMT

Yes, I get the same behaviour as you have described. Plus I tested using Samsung SmartThings to see if I can change the lights color with a command and it works perfectly, so the problem is really with google home. But I kind of doubt it's gonna get resolved because it's been over a month since I posted this issue and nothing has been really done.

Re: New routines system not changing light colors

Juni — Thu, 26 Jan 2023 21:10:57 GMT

Hi folks,

Thanks for the responses. Have you tried to add your own action as an alternative? Here are the steps again.

Open Google Home app.
Tap the routine icon.
Select the routine that you want to edit.
Tap add action.
Select “Try adding your own”
Put the command to change the color of the light.
Make sure to save the change.

Let me know how it goes.

Regards,

Juni