topic Re: Resetting password for Wifi on my Google hub. - in Home Automation

Resetting password for Wifi on my Google hub. -

DianeL1792 — Thu, 07 Sep 2023 00:32:58 GMT

We got a new router and modem. I need to reset the password for the Wifi for our Google Hub Pro but the instructions online aren't matching up to the Google Home screen. Any help would be gratefully accepted.

Re: Resetting password for Wifi on my Google hub. -

MplsCustomer — Thu, 07 Sep 2023 01:02:31 GMT

@DianeL1792

You cannot update Wi-Fi settings for Google Nest devices in the Google Home app. (For certain older cameras and doorbells, you can update the settings in the Google Nest app.)

Google Nest's instructions are below. Basically, you need to remove the Google Nest device from the Google Home app or the Google Nest app while you are still on your old Wi-Fi network, and then do factory reset.

https://support.google.com/googlenest/answer/10165378

In fact, the process is problematic enough that Google Nest's first suggestion when getting a new router/modem is to set the network name (SSID) and password on the new router/modem to the values used on the old router/modem:

https://support.google.com/googlenest/answer/9223711?hl=en&sjid=10096754356004013697-NA#zippy=%2Ctry-the-same-network-name-and-password

Re: Resetting password for Wifi on my Google hub. -

DianeL1792 — Thu, 07 Sep 2023 02:21:00 GMT

Thank you. Diane

Re: Resetting password for Wifi on my Google hub. -

Alex_S — Thu, 14 Sep 2023 17:50:05 GMT

Hi everyone,

DianeL1792, were you able to change your WiFi password? Let us know how it goes.

Thanks for the help, MpIsCustomer!

Regards,
Alex

Re: Resetting password for Wifi on my Google hub. -

Laurintina1972 — Sun, 24 Aug 2025 20:54:04 GMT

Hello

I need help. I did not change anything or delete my old wifi before I set up my new wifi and modem. When I go to devices and select my wifi , it says setting unavailable so how can I delete my old wifi? HELP! 🙏