topic Re: Cancel planned event in Home Automation

Cancel planned event

BryanMohr — Tue, 05 Sep 2023 22:24:15 GMT

If I do the command "Turn off Garage in 30 minutes", it works great. But, is there a command that I can use before the 30 minutes is up to cancel that future command? I've tried "cancel all timers", but that tells me I have no timers running. Any ideas?

Re: Cancel planned event

Juni — Tue, 12 Sep 2023 20:48:47 GMT

Hi BryanMohr,

Thanks for reaching out. What are the devices in your garage? You can try "Cancel garage timer". You can also check the steps below to see your timers using the Google Home app:

Make sure your mobile device or tablet is connected to the same Wi-Fi network or linked to the same account as your speaker or display.
Open the Google Home app .
Tap Favorites or Devices .
Tap and hold your device's tile.
Tap Settings Audio Alarms & Timers.

Keep me posted.

Regards,

Juni

Re: Cancel planned event

BryanMohr — Tue, 12 Sep 2023 23:16:07 GMT

Thanks. I tried that but nothing was canceled even though Google responded and said it had been. "Garage" is the room name so when I do the "Turn on Garage" command, it turns on 5 devices that are in the garage. I guess I'll try canceling timers for all 5 devices instead.

Re: Cancel planned event

Juni — Thu, 14 Sep 2023 16:44:59 GMT

Hi there,

Understood. Let us know if you need further help with it by updating this thread. We are here for you.

Thanks,

Juni

Re: Cancel planned event

BryanMohr — Thu, 14 Sep 2023 22:18:14 GMT

It did not work. After the "Turn on garage" command, I issued "Cancel timer for garage light 1". Google replied saying that it was cancelling all timers and alarms (as usual), but after 30 minutes, Garage Light 1 turned off with all of the other devices in the garage. So yeah, that failed.

Also, there is no "Audio" listed under the settings for the 5 devices (1 light and 4 plugs).

Re: Cancel planned event

Juni — Tue, 19 Sep 2023 21:01:51 GMT

Hello BryanMohr,

Thanks for the details you’ve shared. Canceling the timer on just one device after you create a timer for a group is not available. This goes to the “Audio” option that you mentioned too. I'd suggest you submit feedback about it. See the article below on how to do it.

Share feedback about Google Nest

Regards,

Juni

Re: Cancel planned event

BryanMohr — Tue, 19 Sep 2023 21:06:30 GMT

Well, I want to cancel the timer for the group. But that doesn't work either.

Re: Cancel planned event

Juni — Fri, 22 Sep 2023 20:52:14 GMT

Hello there,

Understood. What Nest speaker or display do you own? Are you getting the same message when you use your phone’s Google Assistant? Let’s try to refresh your devices and observe if it makes a difference. First, reboot your Wi-Fi router, and once the network is back up, do the same thing to your Nest speakers and lights. Let us know the result by updating this thread.

Best,

Juni

Re: Cancel planned event

BryanMohr — Fri, 22 Sep 2023 22:16:39 GMT

There isn't an error message. If I say "Turn off Garage in 30 minutes", it responds correctly (whether it's on my Pixel 7, Home Mini or Display, the result is the same). Then 5 minutes later I say "Cancel Garage timer", it responds with "I'm stopping any alarms and timers that are ringing". Nothing actually happens and the 30 minutes command continues as if nothing was mentioned. I'm not sure what resetting the network would accomplish as this is not a network issue. I have reset them anyway (even though I am an IT/Network Engineer by trade, with over 30 years of experience, so had very serious doubts this would accomplish anything) and nothing changed,

Re: Cancel planned event

Juni — Sat, 14 Oct 2023 20:48:32 GMT

Hey BryanMohr,

Understood. Since the steps didn't work on your end, we'd be happy to take a look into this for you. Please fill out this form with all the needed information, then let me know once done.

Regards,

Juni

Re: Cancel planned event

BryanMohr — Sat, 14 Oct 2023 21:40:45 GMT

Thanks. But after working on this for a month with no positive results, I'm giving up on it. Google just won't do what I want it to do.

Re: Cancel planned event

Juni — Tue, 17 Oct 2023 19:59:21 GMT

Hey there,

We hear you—we can understand why you feel that way, and we totally understand that troubleshooting can be frustrating, but these are the most helpful steps to figure out what's going on with your device. You can fill out the form anytime, so our support team can help you out further on this.

Thanks,

Juni

Re: Cancel planned event

Richard_Z — Thu, 28 Dec 2023 12:35:39 GMT

I am sorry but his demand was pretty clear. I have the same concern and I can't find the answer nowhere. In order to understand what was his problem and mine in the mean time...

why don't you ask google to turn on a very loud general alarm on all your connected device at 2 in the morning every day (just for the drama, you can ask for a simple light also) and try to cancel this demand. Then come back here and explain how it can be done.

Best regards

Re: Cancel planned event

Richard_Z — Thu, 28 Dec 2023 12:56:04 GMT

I am sorry but his demand was pretty clear. I have the same concern and I can't find the answer nowhere. In order to understand what was his problem and mine in the mean time...

Best regards