topic Re: Automations only start after I open the Home app and go to tab Devices in Home Automation

Automations only start after I open the Home app and go to tab Devices

jwfukkink — Fri, 21 Jul 2023 09:16:28 GMT

In the Home app I have configured some automations that switch groups of lights (WiZ) in the living room and kitchen on and off, triggered by a starter (Shelly Motion Sensor (via PlugS) or Aqara FP2).

This has worked correctly for months until last night.
Apparently my Internet-router went berserk but it is working okay again now.

Since then the automations will only trigger after I open the Home app and go to tab Devices. Then they all work correctly.

So far I have tried several things but with no success:
- re-install the Home app
- re-start my mobile phone
- renew the Shelly integration in the Home app

Any suggestions how to fix this?

Re: Automations only start after I open the Home app and go to tab Devices

mestrec — Sun, 23 Jul 2023 07:16:13 GMT

Same thing started happening here since last week. Automations that are not triggered by a voice command are only starting when I open the Google Home App and then the Automatons tab.

Are you in the Public Preview as well? Wondering if that's a bug with a non-stable version.

Also using Shelly devices for the automation.

I have already restarted the router and all devices - turned off the main switch for my home but didn't solve the problem.

Re: Automations only start after I open the Home app and go to tab Devices

JimmyGlass — Sun, 23 Jul 2023 16:39:02 GMT

FYI, I was able to fix this by registering my Tuya contact sensor with the SmartLife app, rather than the Tuya app... I am presuming that registration with the other application does not result in events proactively being sent to Google, and Google would only care about the status of that device by polling.

Re: Automations only start after I open the Home app and go to tab Devices

jwfukkink — Mon, 24 Jul 2023 07:27:15 GMT

> Are you in the Public Preview as well?
No, I am not using the Public Preview-version.

Re: Automations only start after I open the Home app and go to tab Devices

mestrec — Mon, 24 Jul 2023 07:44:38 GMT

Thanks @JimmyGlass ! The odd thing for myself and @jwfukkink is that everything was working and suddenly stopped working last week. It looks like there was a recent change that was rolled out and broke the automations.

Re: Automations only start after I open the Home app and go to tab Devices

silencer22 — Mon, 24 Jul 2023 12:32:17 GMT

same here, experience this myself
I have one routine that supposes to be triggered by home presence, does not work either.

Re: Automations only start after I open the Home app and go to tab Devices

JimmyGlass — Mon, 24 Jul 2023 15:37:07 GMT

I do wish that there was a little more detail on how device status updates are gathered... I would expect that each "device" either has a status polling capability or an event based trigger... and that is probably reliant on code from the vendor. Google does not want to produce a DOS attack on a Vendor service, cause it is polling too frequently. So, it would make sense why Google would not want to poll a device for status, unless the App was up... I did figure out that I had to join the Preview Program to get the Script Editor Routines working... It would be nice to talk to a developer at Google..

Re: Automations only start after I open the Home app and go to tab Devices

MFMV — Wed, 02 Aug 2023 13:47:17 GMT

I had several routines that worked very well and since 2-3 weeks they stopped working, both involve shelly devices and the Google Home routines simply stopped working, I've tried everything to solve it and nothing, I just have to wait for google go back to how it was, that is, working.

Re: Automations only start after I open the Home app and go to tab Devices

Kidibul — Fri, 08 Sep 2023 18:58:09 GMT

Any updates?? Still not resolved after almost 2 months!

My Shelly devices doesn't even show up anymore in the supported devices when I want to make a routine.

Re: Automations only start after I open the Home app and go to tab Devices

ajar — Mon, 11 Sep 2023 17:52:40 GMT

Hi there - also affected. Ally my routines/automations in google-home that are triggeres by shelly devices stopped working as described here.

Meanwhile I noticed that when I create a new routine I even cannot select ANY shelly devices. They all are now filtered from the trigger devices list. Can someone confirm this? That would be really important because I'm in contact with the shelly support and that would help very much when arguing to them.

Re: Automations only start after I open the Home app and go to tab Devices

ajar — Mon, 11 Sep 2023 17:59:27 GMT

I have in total 7 different vendors linked up to google-home. All but shelly still work fine in this regard. So its a shelly issue. That's why I opened a ticket with shelly. It would help if I could prove to them that I'm not the only one affected by this issue. Can you please take a look if you still are able to select a shelly device when you create a new household routine? In my case not a single shelly device is available anymore as a device-type trigger for a routine. It seems shelly messed up the integration completely.

Re: Automations only start after I open the Home app and go to tab Devices

mestrec — Mon, 11 Sep 2023 18:04:05 GMT

Same thing here - they have disappeared from the add a starter to the routine.

Re: Automations only start after I open the Home app and go to tab Devices

Kidibul — Mon, 11 Sep 2023 18:09:15 GMT

Same problem here.

Re: Automations only start after I open the Home app and go to tab Devices

MFMV — Mon, 11 Sep 2023 22:32:05 GMT

Me too. Only sonoff works, Shelly almost disappeared, only few ara available, and routines don't work

Re: Automations only start after I open the Home app and go to tab Devices

mestrec — Tue, 12 Sep 2023 14:43:14 GMT

Shelly support replied to me saying:

"We will discuss the case with our developers who are responsible for the Google Home integration.

We will update you with further information."

Re: Automations only start after I open the Home app and go to tab Devices

ajar — Fri, 15 Sep 2023 13:55:06 GMT

today I received the following chat from shelly support:

"Fix for this have been deployed.

Please, test the integration now."

But at least for me there is unfortunately not difference, yet. Maybe someone else can give it a try and report here?

Re: Automations only start after I open the Home app and go to tab Devices

ajar — Fri, 15 Sep 2023 14:19:17 GMT

update: it seems that at least status updates are now being pushed through to google. So any existing routines should work now. The only thing at least for me is that I still cannot create new routines with shelly devices as triggers.

Re: Automations only start after I open the Home app and go to tab Devices

mestrec — Fri, 15 Sep 2023 19:07:58 GMT

Exactly the same behaviour here - still cannot see the devices as triggers.

Re: Automations only start after I open the Home app and go to tab Devices

Kidibul — Sat, 16 Sep 2023 06:24:28 GMT

Still not possible... I can select other brands except for Shelly.

Re: Automations only start after I open the Home app and go to tab Devices

Juni — Thu, 21 Sep 2023 20:45:30 GMT

Hi folks,

Thanks for reaching out, and sorry for the delay. Since there was a confirmed update from Shelly support and it’s still not working, try to relink Shelly and observe if it makes a difference.

Keep me posted.

Regards,

Juni