topic Re: Google Nest Dropcam Cameras Not Supported in Home Automation

Google Nest Dropcam Cameras Not Supported

Steveradams — Tue, 10 Oct 2023 22:11:02 GMT

There are so many Google products that are unsupported. For example recently they sent out a notice saying they aren’t going to support users of dropcam and dropcam pro. And in just a few months they won’t allow the cameras to be operational on our nest accounts. I personally have 11 of these cameras deployed on my network, now I’m being left unsupported with no migration plan or even a credit to purchase new cameras that are still supported. We made a decision the other day to pull our google products from our home automation eco system and go with more open and nonproprietary devices. I run millions of dollars of IT equipment at my workplace and we won’t be investing in any Google devices going forward. Too risky.

Re: Google Nest Dropcam Cameras Not Supported

MplsCustomer — Tue, 10 Oct 2023 22:19:25 GMT

@Steveradams

Google Nest's post says this regarding discounts for Dropcam owners:

"If you are a current Nest Aware subscriber, we will be offering you a Nest Cam (indoor, wired) on us to help you keep your home secure. If you are not a Nest Aware subscriber, we're offering a 50% discount toward a new Nest Cam (indoor, wired)."

https://www.googlenestcommunity.com/t5/Blog/An-update-for-our-Nest-Secure-Dropcam-and-Works-with-Nest-Users-and/ba-p/391449

Re: Google Nest Dropcam Cameras Not Supported

EdmondB — Wed, 11 Oct 2023 00:49:46 GMT

Hello Steveradams,

We'd be happy to take a look into this for you. Please fill out this form with all the needed information. Let me know once you’re done.

Thanks for the help, @MplsCustomer.

Best,
Edmond

Re: Google Nest Dropcam Cameras Not Supported

Juni — Sat, 14 Oct 2023 20:53:35 GMT

Hi there,

We got your form — thanks for filling it out. Our team will reach out to you via email to further assist you. Please keep your lines open as they may reach out to you via email anytime soon.

Regards,

Juni