topic Nest Aware - Desktop in Home Automation

Nest Aware - Desktop

k9byron — Tue, 10 May 2022 20:12:30 GMT

I have the app downloaded on my phone but how do you sync it to a desktop computer?

Re: Nest Aware - Desktop

Cathal_S — Wed, 11 May 2022 12:23:09 GMT

Hi k9byron,

For 1st generation Nest cameras you can use the website link below.

https://home.nest.com/

For 2nd generation cameras you need to use the Google Home app on a mobile device currently. Google has announced a website version will be available sometime this year.

Re: Nest Aware - Desktop

k9byron — Wed, 11 May 2022 18:21:34 GMT

Hi, thanks for the message. Im not sure which version they are but I purchased the camaras about 4 months ago.

I am logged into the mobile app with my Google acct. The problem is that when I try to login with my Google acct via desktop its not syncing with the app and is asking me to "Add a Product" ...do I really need to re-add all my devices on desktop??

Re: Nest Aware - Desktop

Cathal_S — Wed, 11 May 2022 18:31:24 GMT

If you purchased brand new products recently then they are probably Gen 2.

What app are you using?

Google Home.

Nest

Re: Nest Aware - Desktop

k9byron — Wed, 11 May 2022 23:04:47 GMT

Using Home. Didn't know there was more than one.

Re: Nest Aware - Desktop

Brad — Mon, 16 May 2022 16:51:05 GMT

Hi there,

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance.

Best Regards,

Brad.

Thanks for the help, Cathal_S!

Re: Nest Aware - Desktop

Brad — Thu, 19 May 2022 16:52:18 GMT

Hi there,

Just checking in to see if you still need assistance with this issue. We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance.

Best regards,

Brad

Re: Nest Aware - Desktop

Brad — Fri, 20 May 2022 17:08:24 GMT

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.