topic Re: Home app in Home Automation

Home app

Brett2 — Fri, 06 May 2022 06:20:35 GMT

In the home app when I click on to see recent activity it is failing to load and continues to fail to reload, any help

Re: Home app

Azarco — Tue, 10 May 2022 19:45:58 GMT

Hey Brett2,

Thanks for reaching out. Let's check what's going on with your Google Home app.

When did it start happening? Is it only happening when opening the recent activity? Are you getting the same result when using a different phone or tablet? Try reinstalling your Google Home app to make sure it's updated.

Keep us posted.

Regards,

Alex

Re: Home app

Azarco — Fri, 13 May 2022 19:58:55 GMT

Hey there,

Checking back in — did the suggested steps work?

We'll be waiting for your update.

Thanks,

Alex

Re: Home app

Azarco — Mon, 16 May 2022 19:50:01 GMT

Hey Brett2,

Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Kind regards,

Alex