topic Re: Ring Doorbell not connecting through Google Home in Home Automation

Ring Doorbell not connecting through Google Home

Noodle — Thu, 31 Mar 2022 13:20:09 GMT

I can't connect a Ring doorbell through Google Home. There doesn't appear to be a link to connect the accounts when I go to the correct page through Google. Is it still possible or has it ended as Nest doorbells are now part of Google?

Re: Ring Doorbell not connecting through Google Home

Pa1 — Fri, 01 Apr 2022 05:21:38 GMT

Pa1

Re: Ring Doorbell not connecting through Google Home

GarrettDS — Thu, 07 Apr 2022 22:24:11 GMT

Hey there,
Sorry for the late response, but I wanted to drop in here to help.

I understand that these issues can be confusing but I definitely wanted to stop by and see how I could help.

Just wanted to double check to see if you were still needing help on this? If so, what troubleshooting steps have you tried?

I look forward to hearing from you.

Best regards,
Garrett DS

Re: Ring Doorbell not connecting through Google Home

Asm9855 — Sat, 09 Apr 2022 16:42:04 GMT

I’m having the same issue. No option to link Ring to Google Home

Re: Ring Doorbell not connecting through Google Home

GarrettDS — Thu, 21 Apr 2022 21:52:26 GMT

Hey there,
Just wanted to see if you saw our response. Please let us know if you have any other questions or concerns.

Best regards,
Garrett DS

Re: Ring Doorbell not connecting through Google Home

DavidB808 — Mon, 25 Apr 2022 05:13:47 GMT

There is no link on the page to allow the set up.

https://assistant.google.com/services/a/uid/000000e4ac17fd8b?hl=en

Can this be fixed or has this link been disabled on purpose?

Re: Ring Doorbell not connecting through Google Home

Noodle — Mon, 25 Apr 2022 05:22:34 GMT

@GarrettDS wrote:
Hey there,
Sorry for the late response, but I wanted to drop in here to help.

I understand that these issues can be confusing but I definitely wanted to stop by and see how I could help.

Just wanted to double check to see if you were still needing help on this? If so, what troubleshooting steps have you tried?

I look forward to hearing from you.

Best regards,
Garrett DS

The link is not on the page anymore. What troubleshooting do you suggest?

Re: Ring Doorbell not connecting through Google Home

Azarco — Fri, 20 May 2022 18:53:04 GMT

Hey all,

Ring devices currently have very limited support for Google Assistant devices, this includes not supporting streaming videos from Ring devices to Google Assistant enabled displays (such as Nest Hub, Nest Hub (2nd gen), or Nest Hub Max). While we would prefer to support all available features, the number of actions that Ring devices support using the Google Assistant is controlled by Ring. We recommend that you reach out to Ring and request that they expand their support for Google Assistant devices.

Thanks,

Alex

Re: Ring Doorbell not connecting through Google Home

Maltesebud — Sun, 22 May 2022 23:03:36 GMT

Same problem for me too

Re: Ring Doorbell not connecting through Google Home

Azarco — Mon, 23 May 2022 20:01:19 GMT

Hey Maltesebud,

Just like what is mentioned above, we recommend that you reach out to Ring for additional assistance. We're always looking for ways to improve and we'll take it as feedback.

Best,

Alex

Re: Ring Doorbell not connecting through Google Home

Azarco — Thu, 26 May 2022 20:03:27 GMT

Hey all,

Checking back if you still need help with this? Feel free to respond to this thread if you have additional questions or concerns and I'd be glad to answer it for you.

Thanks,

Alex

Re: Ring Doorbell not connecting through Google Home

Drgwe-1 — Thu, 26 May 2022 21:01:28 GMT

Ring doorbell

Re: Ring Doorbell not connecting through Google Home

Drgwe-1 — Thu, 26 May 2022 21:03:24 GMT

Connect ring doorbell

Re: Ring Doorbell not connecting through Google Home

Azarco — Thu, 26 May 2022 22:49:52 GMT

Hi Drgwe,

You can still talk to your Ring devices using your Google Home or Google Nest speakers and display however, we have a very limited support. You can check this link for the supported actions.

Thanks,

Alex

Re: Ring Doorbell not connecting through Google Home

Azarco — Mon, 30 May 2022 17:11:58 GMT

Hey folks,

I wanted to follow up and see if you are still in need of any help? Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Best,

Alex

Re: Ring Doorbell not connecting through Google Home

Azarco — Tue, 31 May 2022 17:20:03 GMT

Hey all

Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Kind regards,

Alex

Re: Ring Doorbell not connecting through Google Home

Noodle — Tue, 31 May 2022 17:24:12 GMT

Yes thanks for your responses. I'll speak with Ring to see why they don't want to link with Google home and update on here. You would be best removing the Google page saying that they can connect.

Re: Ring Doorbell not connecting through Google Home

Azarco — Tue, 31 May 2022 17:28:58 GMT

Hey Noodle,

We hear you — we appreciate users who are keen on sharing with us their thoughts/experience. We'll take this as feedback and make sure to pass it along to the right team. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Alex