topic Re: New Standards "Matter" and "Thread", what devices can support them, and when in Home Automation

New Standards "Matter" and "Thread", what devices can support them, and when will the software come?

GoBananas — Wed, 11 May 2022 17:47:17 GMT

It is very important to know what Google devices have the hardware for, and will receive the software upgrade to, support these bran new standards, "Matter" and" Thread". I (and likely many others) don't want to invest more in Google products without knowing this before purchase as things are about to meaningfully change very soon. I dread the thought of (time, trouble, losses in value) having to soon sell expensive devices I buy now, that will instantly become legacy very soon when "Matter" and "Thread" are suddenly available from Google and elsewhere. I have recently bought the Hub Max and a few Nest Minis, etc. I already see people selling these at a significant discount on various sites for much less than I paid new. I'm interested in buying many more devices for our home, but need clear definitive answers to this critical questioning. It's all enough to make one Go Bananas! Thank you

Re: New Standards "Matter" and "Thread", what devices can support them, and when will the softwar...

Azarco — Wed, 18 May 2022 18:35:21 GMT

Hey GoBananas,

Thanks for reaching out. We don't have any news to share about the availability of "Matter" and "Thread" upgrades. All Google Nest and Google Home devices automatically update to the latest firmware via an OTA update (over-the-air update), if the device is receiving power and connected to a working internet connection.

Let me know if you have other questions or concerns.

Best,

Alex

Re: New Standards "Matter" and "Thread", what devices can support them, and when will the softwar...

Azarco — Mon, 23 May 2022 18:12:43 GMT

Hey there,

Checking in if you still need help with this? Feel free to respond to this thread if you have additional questions or concerns and I'd be glad to answer it for you.

Thanks,
Alex

Re: New Standards "Matter" and "Thread", what devices can support them, and when

GoBananas — Mon, 23 May 2022 18:42:59 GMT

Yes, please I desperately need help with this which is at this Google support link. Not sure why it's not getting a response. Thanks

https://support.google.com/maps/thread/163371104?hl=en

Thanks

Re: New Standards "Matter" and "Thread", what devices can support them, and when

Azarco — Mon, 23 May 2022 18:50:32 GMT

Hey GoBananas,

Since this is a question for Google Maps, you might want to visit their help center. We're here if you need help with any Google Home or Google Nest devices.

Best,

Alex

Re: New Standards "Matter" and "Thread", what devices can support them, and when

GoBananas — Wed, 25 May 2022 14:28:28 GMT

That is where it is posted, and still no response from Google. (very sad face)

Re: New Standards "Matter" and "Thread", what devices can support them, and when

Azarco — Wed, 25 May 2022 21:30:17 GMT

Hi GoBananas,

Apologize for the trouble. Please let us know if you have any other questions or concerns about Google Home or Google Nest speakers and displays as I will be locking this in 24 hours.

Kind regards,

Alex