https://www.googlenestcommunity.com/t5/Home-Automation/UK-Regulator/m-p/176744#M4026 <P>Hi everyone, My Nest thermostat failed earlier this year and I’ve been trying to get my costs refunded by Google ever since.</P><P>&nbsp;Their customer service is absolutely appalling and I’m totally fed up now. I &nbsp;want to complain directly to their regulator in the UK.</P><P>I have asked them for the appropriate contact details 5 times now but Google constantly ignore the question. Does anybody know who I should contact?</P><P>&nbsp;Many thanks!</P> Tue, 07 Jun 2022 07:36:10 GMT BHann 2022-06-07T07:36:10Z https://www.googlenestcommunity.com/t5/Home-Automation/UK-Regulator/m-p/176744#M4026 <P>Hi everyone, My Nest thermostat failed earlier this year and I’ve been trying to get my costs refunded by Google ever since.</P><P>&nbsp;Their customer service is absolutely appalling and I’m totally fed up now. I &nbsp;want to complain directly to their regulator in the UK.</P><P>I have asked them for the appropriate contact details 5 times now but Google constantly ignore the question. Does anybody know who I should contact?</P><P>&nbsp;Many thanks!</P> Tue, 07 Jun 2022 07:36:10 GMT https://www.googlenestcommunity.com/t5/Home-Automation/UK-Regulator/m-p/176744#M4026 BHann 2022-06-07T07:36:10Z