topic How delete "ghost" scenes? in Home Automation

How delete "ghost" scenes?

zappomax — Sun, 07 Nov 2021 17:00:21 GMT

I used the Tuya app linked to the Google Home app on my phone to manage my devices. So I created some "scenes" to use with my Nest Hub. Now I have decided to use the Smart Life app instead of Tuya. Previously I removed all the scenes on Tuya, but now when I set up a routine in the Google Home app, I get the new scenes I created with Smart Life but also the old scenes I deleted on Tuya.

I disconnected Tuya from Google Home, deleted Tuya account, deleted all data and uninstalled Tuya app from my phone but the old (non-working) "ghost" scenes are still present in the Google Home app. I also tried to remove the "home" from the Google Home account but it didn't work. Any idea to remove it?

A thousand thanks

Re: How delete "ghost" scenes?

GarrettDS — Thu, 11 Nov 2021 19:05:59 GMT

Hey there,

Sorry to hear about the troubles you're having, but I'm happy to try to help.

While I don't have any experience with the Tuya app or Smart life really, we can try to troubleshoot together.

Have you tried uninstalling all the apps and reinstalling what you need?

Please let me know if you have any further questions.

Best regards,
Garrett DS

Re: How delete "ghost" scenes?

GarrettDS — Mon, 15 Nov 2021 19:08:31 GMT

Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS

Re: How delete "ghost" scenes?

GarrettDS — Tue, 16 Nov 2021 16:47:36 GMT

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS