topic Re: Presence sensing not available in settings in Home Automation

Presence sensing not available in settings

StefanoC_ — Fri, 22 Dec 2023 13:24:38 GMT

Hello,
I have an issue with Google Home and presence sensing not shown in settings.
I read these discussions https://www.googlenestcommunity.com/t5/Home-Automation/Google-Home-Presence-Sensing-is-not-showing-in-settings/m-p/280495#M9868 and https://www.googlenestcommunity.com/t5/Apps-Account/Presence-sensing-not-showing-in-settings/m-p/132231#M8304

I tried to follow suggestion wrote in the first discussion but I'm still unable to see presence sensing in settings.

I also read this guide https://support.google.com/googlenest/answer/10000312?hl=us#zippy=%2Chow-your-phones-location-works-with-your-presence-sensing in order to be able to use phone location for my routines but I can't configure my routines properly without presence sensing enabled.

I don't have Nest products, only Google Home (version 3.10.1.6) installed on my Android phone.

Can anyone help me?

Thanks in advance

Re: Presence sensing not available in settings

Pipdjo — Tue, 09 Jan 2024 21:09:54 GMT

Any luck with this? I'm struggling with the same.

Re: Presence sensing not available in settings

StefanoC_ — Wed, 10 Jan 2024 09:40:16 GMT

Unfortunately no, still here waiting for help

Re: Presence sensing not available in settings

Pipdjo — Wed, 10 Jan 2024 09:51:46 GMT

I managed to solve it by creating a routine using my location and adding a Google nest mini as starter too. Then the away/home functionality showed up along with the presence sensing button.

Re: Presence sensing not available in settings

StefanoC_ — Wed, 10 Jan 2024 15:54:28 GMT

I have a routine that use my position (using smartphone GPS).
Despite this, I don't have away/home functionality: maybe it could be because I don't have nest devices, I want to use smartphone as starter

Re: Presence sensing not available in settings

Pipdjo — Wed, 10 Jan 2024 16:02:33 GMT

I believe Google home/mini also works.

Have you got the app language as English?

Have you created a Household routine?

Re: Presence sensing not available in settings

StefanoC_ — Fri, 12 Jan 2024 10:47:38 GMT

My app is in Italian, I tried creating a routine named "House", "Home" and "Casa" and nothing seems to work.

Don't have Google home/mini devices too

Re: Presence sensing not available in settings

Pipdjo — Fri, 12 Jan 2024 14:24:58 GMT

I believe the app and the assistant must be in English for this to work.