topic Re: Wyze cameras not playing on Google home or Nest in Home Automation

Wyze cameras not playing on Google home or Nest

Stephen-M — Thu, 04 May 2023 18:34:12 GMT

We just set up our new Wyze Camera V3 and Google Nest. The wyze camera's work when we go into the wyze app but does not work on google home on my iphone or the google nest. I have tried resetting, un-linking/re-linking and factory reset and syncing devices as shown on the other threads and it still says camera unavailable, can't reach this camera. What else can I try so it will show the footage on google?

Re: Wyze cameras not playing on Google home or Nest

stephen_s — Sat, 20 May 2023 02:59:02 GMT

I have the same problem. Really frustrating. Would rather have those feeds removed from my feeds so I don’t have to look at the empty boxes.

Re: Wyze cameras not playing on Google home or Nest

Muddi — Wed, 31 May 2023 04:00:17 GMT

Hey folks,

Thanks for sharing details about the issue. I know how important it is for you to be able to stream your Wyze camera to the Google Home app and Google Nest Hub. Let's try to get to the bottom of this.

A few questions:

How far is the camera from the router and Nest Hub?
Have you tried using a different phone/tablet?
What is the Google Home app version on your phone?
What is the firmware version of your Nest Hub?

Looking forward to your response.

Cheers,

Muddi

Re: Wyze cameras not playing on Google home or Nest

LovelyM — Sat, 03 Jun 2023 17:01:08 GMT

Hi all,

We want to ensure you are good to go. Please reply to this thread with the information asked above if you still need assistance so we can give you a helping hand.

Best,
Lovely

Re: Wyze cameras not playing on Google home or Nest

stephen_s — Sat, 03 Jun 2023 17:30:19 GMT

Hello. My cameras are very close to my hub and I use google wifi and extenders. I don’t have any other tablets or phones. I do have a hub max and hub and am unable to view feeds on iPhone or google hubs. Google home app version 3.1.108 and don’t know firmware version of hub I’m at work right now.

Re: Wyze cameras not playing on Google home or Nest

Stephen-M — Sun, 04 Jun 2023 22:43:26 GMT

How far is the camera from the router and Nest Hub?

The Camera is on the other side of the wall from the router and the nest hub is in the same room as the router.

Have you tried using a different phone/tablet?

We have used both my wife's and my phone to set it up.

What is the Google Home app version on your phone?

3.1.108

What is the firmware version of your Nest Hub?

the software version is 51.0.27.523530146

the chromecast firmware version is 1.68.356352

Fuchesia Version: 10.20221207.2.100038

Re: Wyze cameras not playing on Google home or Nest

LovelyM — Sat, 01 Jul 2023 21:32:29 GMT

Hey there stephen_s,

Sorry for the delay. I wanted to check with you if you are still having trouble streaming your Wyze cameras after the Google Home app and Google Nest Hub updates. Please tell me so I can assist you further.

Regards,
Lovely

Re: Wyze cameras not playing on Google home or Nest

stephen_s — Sun, 02 Jul 2023 01:12:55 GMT

I’ve had my Wyze account unlinked. I just added my Wyze cameras back to the GH app and it still didn’t work. Said that the camera is unreachable or may be saving battery.

Re: Wyze cameras not playing on Google home or Nest

Stephen-M — Sun, 02 Jul 2023 01:29:09 GMT

I don't think my nest hub has had the update pushed to it yet. Is there a way to manually update the device? I can only see information on it automatically updating.
There has been no change in the problem. We still can't see anything on our google device or the home app despite the updated version on the phone.

Re: Wyze cameras not playing on Google home or Nest

Stephen-M — Sun, 02 Jul 2023 01:28:26 GMT

We had the same error come up after re-adding it to the google home app. We also tried resetting the google nest and it didn't change anything. It still will not load the feed from the camera

Re: Wyze cameras not playing on Google home or Nest

andrewh2023 — Mon, 03 Jul 2023 13:34:08 GMT

I'm still having issues. Oddly enough, my WYZE cam V2 can display in the google home app no problem, but the WYZE cam V3, the latest one I've added cannot be viewed in the google home app. I've unlinked my WYZE account from google home, reset the app, etc and only the V2 camera is able to be displayed. The V3 camera continues to show as unavailable, even tho it is displaying the video feed fine in the WYZE app.

Re: Wyze cameras not playing on Google home or Nest

Bethany1 — Sat, 08 Jul 2023 20:49:45 GMT

I'm having all the same issues with the new v3 camera. No matter what I've done with all the suggestions, nothing has worked. Ridiculous and I'll be returning this gift. I don't want multiple apps open to view multiple cameras.

Re: Wyze cameras not playing on Google home or Nest

Scooterg2004 — Sun, 09 Jul 2023 21:55:47 GMT

I’m having the same issue with my new pan v3 cameras. Not holding my breath for these “community specialists” since it looks like they pop in just to ask if people are still having issues, then disappear…

Re: Wyze cameras not playing on Google home or Nest

Scooterg2004 — Sun, 09 Jul 2023 21:57:21 GMT

If you read ANY of the comments, no one is good to go. We all still need help with this non functioning integration!!!

Re: Wyze cameras not playing on Google home or Nest

Bethany1 — Sun, 09 Jul 2023 22:21:12 GMT

Yep I've tried everything in each post, updated firmware etc....nothing. says can't connect or spins connecting until it times out. Showing correctly though in the Google home. Bummer

Re: Wyze cameras not playing on Google home or Nest

Cav — Tue, 11 Jul 2023 12:19:03 GMT

I too am experiencing the same issue as others have reported, again with Wyze Cam v3.

Re: Wyze cameras not playing on Google home or Nest

Techblogger — Sat, 15 Jul 2023 20:18:27 GMT

Had anyone discovered a solution for this problem yet? I dismissed those “community specialists. I think those are just Google bots, They never offer anything useful except and asking you what version you're running, how long have you had it. I can’t tell where the disconnect is. Is it Wyze or Google?

Re: Wyze cameras not playing on Google home or Nest

Great_migrator — Tue, 18 Jul 2023 13:00:35 GMT

Same problem. Wyze should monitor these forums and give done resolution soon.

Re: Wyze cameras not playing on Google home or Nest

BCole1 — Tue, 18 Jul 2023 21:05:07 GMT

Same problem with my Wyze Cam Pan. Works fine in Wyze, I've factory re-set, unlinked and linked Wyze from Google Home app, no change.

Re: Wyze cameras not playing on Google home or Nest

Scooterg2004 — Tue, 18 Jul 2023 22:04:07 GMT

No point asking google to help. Just spoke with support and was told “nothing we can do from our end” since the community managers can’t tell us.