topic Is it possible to get some support anywhere? in Home Automation

Is it possible to get some support anywhere?

emergalway — Fri, 19 Jan 2024 15:25:57 GMT

Hi everyone,

Is it possible to get support anywhere? I posted last Sunday and still no replies.

I started using Automations on Google Home, mainly announcements on my Google nests but it has gone rogue!

I have deleted automations, disabled everything, cleared caches & data, uses CCleaner on my phone, deleted all starters / announcements yet it still plays the original workday and good morning routines. With the add

Re: Is it possible to get some support anywhere?

emergalway — Fri, 19 Jan 2024 15:29:14 GMT

Really? I can't edit a post? It posted while typing and I'm not starting again.

I was about to add that the weather announcements are random places around Ireland now. I have had to unplug my speakers and going to Google how to reset everything but really Google, where's the UX with this?

Re: Is it possible to get some support anywhere?

ImNotANestUser — Fri, 19 Jan 2024 15:37:39 GMT

Support here is good (in my limited experience) but very slow. I'm still learning but I'll give this a shot...

The automations you mentioned cannot be deleted. However, they can be deactivated. That's all I've got...sorry.

Re: Is it possible to get some support anywhere?

emergalway — Fri, 19 Jan 2024 16:38:32 GMT

Thanks for taking the time to respond. I appreciate it 🙏🏻

Unfortunately all automations have been deactivated but makes no difference. I found out how to reset Google home, see if that helps. It's ridiculous though how you cannot clear time based automations.

Re: Is it possible to get some support anywhere?

emergalway — Mon, 22 Jan 2024 18:26:37 GMT

Crazy how there's been no responses and credit to the only answer which was kind but not remotely helpful.

It seems like resetting each device and readding might have worked. But this is crazy if everytime and timed automation is changed, resetting the device is the only option. Everything was deactivated. App data cleared. Reinstalled. No good.