topic Re: Nest camera battery NOT connecting in Home Automation

Nest camera battery NOT connecting

Quantheist — Sun, 15 Oct 2023 17:30:57 GMT

Purchased the 2-pack | Outdoor or Indoor | Battery Nest cameras. Went to Google Home as instructed. Followed the steps as instructed. Cannot connect. I have tried plugging it in next to my wireless router. I have tried placing closer, a bit further away, in the next room, nothing...I have reset the camera, turned my phone off and back on, turned off my data, turned off/on bluetooth, and I always get the same message: "Try moving closer to you Nest Cam (battery)" "Make sure your Nest Cam (battery) is on and connected to the same Wi-Fi network as your phone." SERIOUSLY?!? Any closer and my phone would be sitting on top of the camera. I have set up devices before and NEVER had this issue. I am getting ready to return/get rid of all of my Google Home/Nest devices and buying from a different company.

Re: Nest camera battery NOT connecting

Quantheist — Sun, 15 Oct 2023 18:28:17 GMT

In case it helps I finally figured it out for my situation. After resetting the cameras I reset my wireless and turned off data on my phone (again) I also turned off my secondary wireless access point. Cameras are now working...

Re: Nest camera battery NOT connecting

Lance_L — Mon, 16 Oct 2023 01:01:25 GMT

Hello Quantheist,

I am happy to hear that this issue has been resolved. You may visit the Nest Help Center to learn more about the features and settings of your Nest cameras and doorbells.

Let me know if you have any other questions in the future.

Cheers,

Lance

Re: Nest camera battery NOT connecting

mshu77 — Wed, 24 Jan 2024 22:32:00 GMT

How to get the Nest camera battery fixed?

Re: Nest camera battery NOT connecting

Lance_L — Thu, 25 Jan 2024 11:07:34 GMT

Hey folks,

@mshu77, thanks for joining the discussion. We'd be happy to take a look into this for you. Tell us more about what's happening with your Nest Cam (battery).

All the best,

Lance

Re: Nest camera battery NOT connecting

Lbandbw — Sun, 28 Apr 2024 21:14:45 GMT

Hi there. I’m having trouble connecting my nest camera to google home. I’m curious why you shut off data on your phone?

Re: Nest camera battery NOT connecting

Gelene73 — Sun, 23 Jun 2024 16:22:07 GMT

I have the 2 ok… 1 is connected I have tried and tried but the 2nd one won’t connect… maybe

I should try turning my router off now and retrying