Need help setting up nest Wi-Fi router

Needhelpnest69 — Fri, 26 Jan 2024 23:57:00 GMT

My nest Wi-Fi router has been working for years but I recently had to factory reset it and remove the device from my home.

Now when I try to add the device back to my home its telling me since I recently factory reset I also need to go and factory reset my network but I can't do that because I no longer have the Wi-Fi option in my home app.

Is there a way around this?

Re: Need help setting up nest Wi-Fi router

Alex_S — Wed, 07 Feb 2024 17:04:44 GMT

Hi Needhelpnest69,

Thanks for reaching out. Let’s further look into it. Try these troubleshooting steps:

Uninstall and reinstall the Google Home app.
Go to your phone’s Wi-Fi settings and toggle it off and on.
Forget previous networks your phone is connected to, including the Wifi setup network.
Open the Google Home app > Log into your account, and proceed with the setup.
If the issue persists, set up your Google Nest Wifi router in a new home structure.

Let me know how it goes.

Regards,
Alex

topic Need help setting up nest Wi-Fi router in Home Automation

Need help setting up nest Wi-Fi router

Re: Need help setting up nest Wi-Fi router