topic Re: Battery nest doorbell. Unable to remove from plate to recharge in Home Automation

Battery nest doorbell. Unable to remove from plate to recharge

blancita — Tue, 07 Jun 2022 19:06:17 GMT

I am having trouble removing my nest doorbell so that I can recharge it. I used the tool it came with but the doorbell doesn't come off. What am I doing wrong? Any suggestions?

Thank you 😊

Re: Battery nest doorbell. Unable to remove from plate to recharge

Brad — Tue, 14 Jun 2022 18:46:53 GMT

Hi there,

I apologize for my late response and thank you for all of your patience while waiting for a reply. I understand how frustrating your situation must be, and I would love to help however I can. Do you still need assistance?

Best Regards,

Brad

Re: Battery nest doorbell. Unable to remove from plate to recharge

aatienza — Fri, 17 Jun 2022 23:22:38 GMT

Hey blancita,

I wanted to follow up and see if you are still in need of any help? Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. Check out this link for additional assistance.

Thanks,

Archie

Re: Battery nest doorbell. Unable to remove from plate to recharge

SteveT1 — Sun, 19 Jun 2022 03:31:14 GMT

Hi there,

We haven't heard any updates from you. Please let us know if you still need help as we will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Regards,
Steve