topic Home/Away not working in Home Automation

Home/Away not working

thegios — Thu, 22 Feb 2024 08:18:08 GMT

We have two phones at home: my Pixel 7 pro and my wife's iPhone. We bought a Nest Camera (battery) and configured it with at home routines: when both of us are not at home camera turns on, when at least one is at home camera turn off.

My wife gets out very early while I'm still sleeping. This morning I woke up and went to the living room and the camera was on.

I asked my wife to send me her situation in Google Home and all seems fine

but when I looked at my phone it seems Google Home cannot detect if I am at home or not

This may be the reason why when my wife left home the routine turned on the camera.

Google Home has all permissions and has no battery saving options.

Any idea?

Thx

Re: Home/Away not working

Dante76 — Sat, 24 Feb 2024 09:50:01 GMT

Are your addresses set under your Google profile?

Re: Home/Away not working

thegios — Sun, 25 Feb 2024 07:03:50 GMT

Yes... I'm dealing with Google directly fo ethics issue

Re: Home/Away not working

TiffanyR — Tue, 19 Mar 2024 23:01:42 GMT

I’m having the same issue, please let me know if you have a solution for this! Even in my activity history, it says someone is home and has started “Home Routine” and camera is on and records. Our Home Routine is configured to have cameras off when at least 1 person is home.