https://www.googlenestcommunity.com/t5/Home-Automation/Support-Case-Escalation-2-3454000035948/m-p/622107#M46690 <P>Hi I would like to escalate a support case.&nbsp;</P><P>&nbsp;</P><P>Am trying to process a return and replacement for my faulty Google Nest and I have provided my home address multiple times but Google Support somehow thinks there is an error with the address, it is in my passport and i am physically staying in it!! What more can I say? Trying to get through to them is so hard, you would think they would be able to Google this address on Google Maps.&nbsp;</P><P>&nbsp;</P><P>Can anyone assist please?</P> Wed, 22 May 2024 12:05:15 GMT yeerk009 2024-05-22T12:05:15Z https://www.googlenestcommunity.com/t5/Home-Automation/Support-Case-Escalation-2-3454000035948/m-p/622107#M46690 <P>Hi I would like to escalate a support case.&nbsp;</P><P>&nbsp;</P><P>Am trying to process a return and replacement for my faulty Google Nest and I have provided my home address multiple times but Google Support somehow thinks there is an error with the address, it is in my passport and i am physically staying in it!! What more can I say? Trying to get through to them is so hard, you would think they would be able to Google this address on Google Maps.&nbsp;</P><P>&nbsp;</P><P>Can anyone assist please?</P> Wed, 22 May 2024 12:05:15 GMT https://www.googlenestcommunity.com/t5/Home-Automation/Support-Case-Escalation-2-3454000035948/m-p/622107#M46690 yeerk009 2024-05-22T12:05:15Z